Collections Coordinator

All Points North is seeking a Collections Coordinator!

Who We Are:

All Points North is a comprehensive behavioral health company, with locations opening across the country. You can learn more about us at www.apn.com!

We are searching for team members who share our values and passion for bringing high-quality care, hope, opportunity, and restoration to the lives of those we are privileged to serve.

About the Position:

Broad Statement of Responsibilities:

The Collections Coordinator is responsible for the following:

• Collection of client owed funds: prior to admission and post discharge.
• Outreach on overdue balances
• Log all conversations/correspondence verbal or via email into the client's medical record
• Interpreting insurance claim information to explain to clients.
• Speaking directly with policyholders and/or insurance companies to assist in payment reimbursement
• Enter payments into companies accounting system
• Other duties as assigned

Position Duties and Responsibilities – Responsibilities include but are not limited to:

• Outreach to clients
• Outreach to insurance companies
• Collections for admitting clients as well as any outstanding
• Logging conversations with clients and insurance companies within the electronic medical record.
• Logging payments into the company account system
• Other duties as assigned

Other duties may be added as needs arise and flexibility and adaptability is appreciated in these circumstances.

Qualifications: The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education: This position requires a high school diploma or equivalent and some college education.

Experience: Candidates should have the following skills and attributes: a minimum of 2 years working with insurance in a revenue cycle or billing office capacity. Must have extensive spreadsheet expertise working in Excel, and the ability to create financial documents. Experience with Paid to Subscriber claims.

Special Skills & Knowledge: Must be familiar with verification of benefits process and explaining benefits to patients. Must also have worked in finance and experienced at making bank deposits and tracking payments in a software package similar to QuickBooks or NetSuite.

Physical Requirements: The physical requirements described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Routine mobility to include standing, stooping, bending, lifting, walking and running.
• Regularly required to sit and work at a phone/computer work station
• Ability to lift up to 10 lbs.

Materials & Equipment: Phone system, email, insurance verification websites.

Essential Requirements:

• High moral and ethical values
• Willingness to be open to learning and growing
• Articulate, with interpersonal skills to work as an integral part of a team.
• Must possess a valid driver's license, appropriate references, and transcript from an accredited university.
• Appropriate interpersonal/personal boundaries
• Maturity of judgment and behavior.
• Ability to remain flexible to accommodate changes in work schedule.
• Adapts effectively to new situations.

All Points North is an equal opportunity employer. All employment decisions are made without regard to race, color, creed, gender, age, religion, national origin, veteran status, sexual orientation, sexual identity, sexual expression, or disability that does not prohibit performance of essential job functions.