To provide a professional, courteous and efficient service to Cadogan Tate’s clients, vendors and employees, while performing a client management support function. |
Knowledge, Skills and Experience |
- Bachelor’s Degree in a related field, such as Business Administration or Art
- Experience in Logistics, Fine Art and Interior Design is beneficial
- Proficiency in Microsoft Office Software and internal computer software, Moveware / Studio (training will be provided)
- Impeccable communication skills, both written and spoken
- An excellent telephone manner that is polite and courteous at all times
- Excellent time management and organizational skills – Ability to multi-task as required
- Three to five years of logistical, warehousing and art handling experience, including packing preferred.
- Excellent problem-solving skills
- Ability to accurately execute detailed paperwork
- Team player, able to work with all levels of staff in a dynamic environment
- Comfortable in a results-driven workplace
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- Able to manage small jobs from quote stage to billing completion. Also, able to manage large projects with supervision.
- Works closely with the packing department and handles majority of small parcel interstate FedEx air shipments.
- Supporting Account Managers with their day-to-day workload including setting up client files, creating purchase orders, entering Studio data, producing bill of ladings and generating invoices
- Liaising with the Dispatch and Operational departments regarding collections, deliveries and packing requirements ensuring the client’s expectations are met
- Ensuring the department calls are handled in a prompt and professional manner
- Assisting General Manager, VP of Client Services and Director when required
- Taking care and focusing attention on all administrative duties to ensure accuracy
General - Ensure compliance with all HR policies and procedures, and all other Company policies and procedures in place
- Adhere to all Health & Safety policies and procedures
- To act at all times in the best interests of Cadogan Tate, its customers and its employees
- 3-5 years of experience in Logistics, Fine Art, Interior Design, and art handling experience, including packing preferred.
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Operating Dimension/Decision Making Authority |
All decisions to be reviewed by manager initially. Once a level of operating authority has been reached decision making authority level will be reviewed and agreed. |
| To be confirmed by management |
| To be confirmed by management |
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Other Information (Relevant to understanding the job) |
- All employees are part of a team and should maintain an awareness of the important elements of other employees’ responsibilities with whom their own responsibilities overlap.
- Employees must work co-operatively and supportively with other employees.
- Employees have a responsibility to report any concerns to their supervising manager or to Head Office.
- Employees must be aware to act as an ambassador for Cadogan Tate and ensure that at all times when on company business a professional and courteous manner is projected.
- The responsibilities listed in this job specification should be regarded as a guide and not a comprehensive list of all the daily requirements of your job.
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