About this position
Summary:
• Provides customer service to prospective and current members.
• Assist sales staff with administrative needs including but not limited to issuing contracts, Welcome Packets and sales marketing tools.
• Performs administrative duties to include data entry, spreadsheets and word processing.
• Familiar with standard concepts, practices, and procedures within the sales environment.
Starting rate is $14 per hour and schedule is Wednesday-Sunday.
Essential Functions:
• Meet, greet and engage prospective members/tours until Sales Rep. takes over for tour.
• Develop and maintain sales support materials and general office needs.
• Issue contracts: create contract folders. Welcome packets and other necessary documentation to support the sales staff.
• Data entry using a CRM system.
• Assist Sales Manager and sales staff with prospective and existing members.
• Create reports using Salesforce, Excel or Word.
• Manage payments including running credit and credit card authorizations.
• Keep inventory stocked.
Required Skills/Qualifications:
• Familiar with sales and promotional techniques, excellent verbal/written skills, mathematical skills, maintaining a professional appearance.
• Knowledge of Microsoft Office required.
• Administrative/Office assistant experience.
• Experience in the customer service environment a plus.
• Maintain confidentiality on member and prospective member information.
• Work in a fast-paced environment during busy periods of the day.
Required Education/Experience
• High school diploma or equivalent
• 1-2 years of administrative experience
Work Environment
• This position has no supervisory responsibilities.
• Required to work weekends.