Benefits Specialist

The Benefits Specialist is a key member of the People & Culture team, responsible for administering and supporting all employee benefits and retirement programs. This role manages day-to-day benefits operations, ensures data accuracy and compliance, and serves as a primary resource for employee benefit inquiries. The ideal candidate is detail-oriented, highly organized, and able to manage multiple priorities in a fast-paced environment. 

Key Responsibilities

• Administer daily operations of employee benefit programs, including enrollments, life event changes, and terminations
• Serve as the primary point of contact for employee inquiries related to coverage, claims, and vendor matters
• Support the annual open enrollment process, including preparation of materials and employee information sessions
• Maintain, reconcile, and audit benefits data within HRIS/payroll systems and vendor invoices
• Assist with administration of leave programs, including FMLA, short- and long-term disability, and applicable state leave programs
• Support workers’ compensation processes, including injury reporting and OSHA compliance
• Act as liaison between the organization and insurance brokers or carriers to resolve benefits-related issues
• Assist with annual audits, including workers’ compensation and retirement plan audits
• Perform monthly reconciliation of benefit invoices

• 2+ years of benefits administration experience
• Strong written and verbal communication skills
• Excellent organizational and time management abilities
• High attention to detail and accuracy
• Proficiency in Microsoft Excel
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment
• Team-oriented with the ability to work collaboratively
• Experience with HRIS systems (e.g., Paycor or similar platforms) preferred