About this position

Visiting Angels is looking for a Home Care Case Manager to join our team in our Plano office.
MUST HAVE AT LEAST 2 YEARS OF HOMECARE EXPERIENCE.

Applicants may contact Agency Director, Angie Goodwin at 469-668-1350 with all inquires.

Job Summary

The In-Home Care Case Manager coordinates and oversees individualized care plans for clients receiving services in their homes. This role ensures clients receive high-quality, person-centered care while supporting caregivers, collaborating with healthcare providers, and maintaining compliance with agency, state, and federal guidelines.

Key Responsibilities

Conduct initial and ongoing client assessments in the home
Develop, implement, and update individualized care plans
Coordinate services with caregivers, families, healthcare providers, and community resources
Monitor client progress, safety, and satisfaction through regular home visits and check-ins
Provide client and family education related to care needs and available services
Advocate for clients to ensure appropriate care, resources, and support
Maintain accurate, timely documentation in accordance with regulatory requirements
Ensure compliance with care plans, agency policies, and applicable regulations
Identify changes in client condition and adjust services accordingly
Participate in care team meetings and case conferences
Respond to client concerns, incidents, or emergencies as needed

Qualifications

Minimum 2 years of case management, home care, or healthcare experience
Valid professional license or certification if applicable (e.g., CNA)
Strong assessment, organizational, and problem-solving skills
Excellent communication and interpersonal abilities
Ability to work independently and manage a caseload effectively
Proficiency with electronic health records and documentation systems
Valid driver’s license, reliable transportation, and ability to travel to client homes

Preferred Skills

Experience in home health, hospice, or long-term care
Bilingual or multicultural experience
Crisis intervention or care coordination experience

Work Environment

Primarily field-based with in-home client visits
Some office or remote administrative work
Flexible schedule may include evenings or weekends based on client needs

Physical Requirements

Ability to travel frequently and enter client homes
Ability to sit, stand, walk, and occasionally lift up to agency-defined limits

Compensation & Benefits

Competitive salary, starting at $20-$30 hour depending on level of experience
Health, dental, and vision insurance
Paid time off and holidays
Mileage reimbursement
Professional development opportunities