About this position
About Us:RecruitGo is a leading Employer of Record (EOR) company specializing in bridging top talents in emerging markets with global clients. Our services enable businesses to hire, manage, and pay employees internationally with ease. We are committed to providing seamless and efficient solutions to our clients and fostering a dynamic and inclusive work environment for our team. Position OverviewRecruitGo is seeking an experienced Bookkeeper with Australian accounting experience that focuses on supporting and onboarding customers using payroll solution designed specifically for dental clinics.Responsibilities:
- Assist with customer onboarding and system implementation.Understand clinic workflows and support migration to payroll software.Handle customer enquiries and assist with troubleshooting.Triage inbound calls and coordinate with internal teams on issues.Provide ongoing customer support related to payroll and accounting processes.
- Proven bookkeeping experience with Australian businessesStrong understanding of GST and PAYG WithholdingXero knowledge or demonstrated hands-on experienceFluent spoken and written EnglishClear, professional phone mannerConfident communicating directly with Australian customersExperience working Australian business hours: 8:30 AM – 6:00 PM (AEDST), Monday to FridayTraining will be provided on dental and payroll-specific applications
- Experience in customer onboarding, implementation, or account management.Prior experience in dental, healthcare, payroll, or SaaS businesses.
- Work Set up: RemoteWork Schedule: Monday - Friday; 8:30am-6pm Mon-Fri AEDTWorking Device: Candidate own equipmentDiverse Challenges: Each day offers fresh opportunities and unique challenges that keep your work engaging and rewarding.Team Collaboration: Join forces with a supportive team, where your insights and contributions are valued.Inclusivity: Be part of an inclusive and diverse workplace that values your contributions. Work with the internal team to ensure timely delivery of services to clients and ensure that clients & expectations are met.
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