About this position
Job Requirements
- A hospitality-first mindset
- Excellent communication skills, strong interpersonal skills, and conflict-resolution skills
- Ability to lead by example while supporting and developing a team
- A thorough knowledge of mixology, wines, liquor, and cocktails
- Collaborates with Overture staff to increase communication regarding events identifies creative ways to build sales and develops and markets specialty drinks
- Builds strong relationships with all members of management, including BOH, and works to maintain positive communication within the team
- Attends weekly manager and BEO meetings, contributes where necessary
- Understands all bar equipment operations, and bar storage areas and maintains organization and preventative maintenance schedule
- Ability to manage and record inventory accurately and efficiently each period
- Maintains relationships with all beverage vendors and completes beverage orders each week
- Manages events including all following steps: FOH prep, setup, execution, and breakdown following the conclusion of events
- 2 or more years of bartending experience, management experience is preferred
- Will be required to obtain ServeSafe Food Manager License and Operator License upon hire
Responsibilities:
- Understand completely all policies, procedures, standards, specifications, guidelines, and training programs.
- Achieve company objectives in sales, service, quality, appearance of facility and sanitation, and cleanliness through training of employees and creating a positive, productive working environment.
- Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
- To implement and maintain high standards of customer service, and effectively handle complaints and service issues.
- Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the food hall's preventative maintenance programs.
- Work as a team leader and mentor to all support staff.
- Act as a liaison and build relationships with current and future food hall vendors.
- Maintain open lines of communication with management on a regular basis.
- Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair, and consistent corrective action for all violations of company policies, rules, and procedures.
- Fully understand and comply with all federal, state, county, and municipal regulations that pertain to the health, safety, and labor requirements of the food hall, employees, and guests.
- Other duties, as assigned.
Qualifications:
- Proven track record in bar and restaurant management. References and background checks are required.
- Skillset should include computer proficiency, POS knowledge, inventory control, purchasing, marketing, and promotions.
- Problem-solving and conflict-management skills.
- Ability to be well organized, think clearly, focus on details, and work in a fast-paced environment.
- Strong communication and interpersonal skills.
- Wisconsin Bartender License