About this position
Description:
Essential Duties and Responsibilities:
- Must be a self-motivated team player and have strong organizational skills
- Must be responsible for Help Desk issues and responses to users
- Diagnose and resolve network printer issues
- Set up new desktops/IP phones/cell phones for new and existing employees
- Update and maintain the PC hardware and software inventory for all Spectra users
- Disposition decommissioned equipment such as e machines, desktops, laptops
- Assist in Cisco switch installation and configuration
- Assist with network segmentation of cameras/phones/servers/desktops
- Perform routine checks on servers and equipment including preventive maintenance and repairs
Perform other duties as requested, directed, or assigned
Requirements:
Education and Experience:
· High school diploma or equivalency required
· Associate’s degree in computer related field or equivalent job experience
· 2+ years working in IT environment; education will be considered in lieu of work experience
Job Knowledge, Skills, and Abilities:
- Possess solid skills in Microsoft technologies
- Ability to clearly communicate in writing and/or verbal communication
- Ability to pay attention to details
- Multi-tasking a must
- Ability to troubleshoot problems quickly to determine the appropriate resolution path
- Candidate must be amenable to flexible schedule when required
Training Requirements:
- Amenable to additional training and/or instruction
Physical Job Demands:
- Continuous mental and visual attention required
- Job may be performed while sitting or standing for extended periods of time
- Occasional lifting up to 50 pounds
- Subject to random drug and alcohol testing under DOD regulations