Bilingual Billing Analyst

Duties/Responsibilities:

• Entering and bills test requisitions for Physician Billing, self-pay, or insurance billing accounts.
• Answers incoming phone calls directed towards billing department from clients and co-workers.
• Places outbound calls to patients and doctors regarding billing issues, clarifying test/payment information, and following up on inquiries which have required additional research to resolve.
• Performs work with a high level of accuracy and professionalism.
• Performs other duties as assigned, including, but not limited to, working in other parts of the department, if necessary.

 Required Skills/Abilities:

• Fluency in English and Spanish required
• Outstanding customer service skills
• Superior attention to detail
• Must possess a working knowledge of Microsoft Office software.
• Basic skills for operation of a computer workstation (including word processing, spreadsheet, and database operations).

Education and Experience:

High School diploma or equivalent.