About this position

Opportunity Overview

A nationally established organization in the insurance and supplemental benefits space is expanding its remote operations and is seeking individuals with strong communication skills and a service-oriented mindset. This opportunity combines client interaction, education, and long-term relationship building within a structured and transparent environment.

The organization is known for prioritizing integrity, clear communication, and high standards of customer care, which has contributed to its long-term success and strong industry reputation.

Organizational Background

With more than six decades of experience, this organization partners with tens of thousands of labor unions and member-based associations across North America, supporting millions of members. Its financial stability is reflected in top-tier independent ratings, and union members actively request access to its benefit programs due to the long-term protection they provide beyond traditional workplace coverage.

The organization has also earned consistent recognition as a leading workplace, highlighting its focus on employee satisfaction, professional development, and internal growth.

What the Role Involves

Managing inbound and outbound member communications
Scheduling and conducting virtual appointments with individuals who request benefit information
Presenting benefit programs in a clear, professional manner
Completing digital documentation and maintaining quality standards
Developing leadership, communication, and organizational skills over time

What’s Offered

Weekly compensation structure with performance-based bonuses (first-year earning potential averages around $55,000)
Long-term career advancement opportunities
Flexible scheduling options
Fully remote work-from-home setup
Residual income opportunities
Comprehensive health benefits
One-on-one training and ongoing mentorship
Company-sponsored annual travel incentives

Minimum Qualifications

Strong verbal and written communication skills
Effective time-management and organizational ability
Must be 18 years of age or older
High school diploma or equivalent (post-secondary education considered an asset)
Customer service or retail experience is helpful but not required