Field Service Technician III

SUMMARY OF POSITION

SOFFA Electric, a well-established systems integration firm with over 50 years of experience, is seeking a Field Service Technician III that is a highly skilled professional responsible for managing complex control system installations, commissioning, and high-level troubleshooting in water and wastewater automation. Provides technical leadership and ensures compliance with all safety and technical standards.

POSITION RESPONSIBILITIES

• Lead and execute complex PLC/SCADA system installations and upgrades.
• Troubleshoot advanced networked control systems and communication protocols.
• Conduct full system commissioning, including SAT/FAT testing and documentation.
• Coordinate with engineering, clients, and project managers to ensure successful deployments.
• Deliver onsite customer training and technical support.
• Mentor and train lower-level technicians.
• Manage subcontractors and maintain documentation for all site work.

EDUCATION, CERTIFICATION, SKILLS AND/OR ABILITIES REQUIRED

Experience: 5+ years of field experience with advanced PLC, SCADA, and telemetry systems.

Degree: Associate or bachelor’s degree in electrical engineering, Automation, or a related field, or equivalent field experience.

Valid Drivers License

Certification(s) Required: OSHA 30-Hour General Industry Certification, NFPA 70E Arc Flash Certification, Confined Space Entry Certification, Lockout/Tagout (LOTO) Certification, TWIC Card (if required by client site).

ABILITIES REQUIRED:

BUSINESS

• Excellent attention to detail
• High level of organizational and time management skills
• Experience writing routine reports and correspondence
• Experience speaking effectively before groups of customers or employees of organization
• Must be available for emergency calls and regional travel.
• Excellent communication, leadership, and time management skills.

TECHNICAL

• Expert knowledge of Allen-Bradley, Siemens, or similar platforms.
• Experience with radio, cellular, and Ethernet communications in SCADA systems.
• Understanding and practicing AC/DC Voltage measurement
• Understanding and practice of DC Current (4-20mA) measurement
• Experience completing the required paperwork associated with instrumentation calibration duties
• Experience reading and interpreting documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Critical thinking skills with a proven ability to exercise initiative, judgment, and discretion
• Ability to work both independently and in a team environment
• The ability to thrive in a high-paced and at times stressful environment
• The ability to thrive in a high-paced and at times stressful environment

WORKING CONDITIONS

• Lift up to 50 lbs. unassisted
• Can perform Confined Space Work - Ability to enter into confined spaces
• Can perform Elevated Work (Ladder/Lift) - Ability to climb ladders and stairs (at least 20 feet high) using proper safety equipment
• Regularly required to sit, stand, bend, kneel, and reach
• Required to use various hand tools and calibration instruments
• Noise level is typically low to medium in office; it can be loud on a job site
• Ability to travel required - Regularly required to drive to job sites
• Available for 24-hour on-call shifts
• Intermittent Hotel stays during week

SPECIAL NOTES ON POSITION

Soffa Electric, Inc. offers a competitive compensation package in a collaborative, rewarding environment. We prioritize long-term professional development, offering learning, networking, and industry involvement opportunities. We also support community engagement, encouraging employees to contribute to their local communities.

We are committed to creating a diverse environment and are proud to be an Equal Opportunity Employer.  Employment decisions are considered regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, pregnancy, age (over 40), or any other categories protected by applicable federal, state, or local law.