Loan Processor

Baptist Health of South Florida Federal Credit Union Miami, Florida, United States Accounting/Finance

About this position

 

ROLE

Responsible for preparing all documents necessary for closing consumer loans. Reviews supplementary documents, i.e. proof of insurance, proof of income, purchase orders, etc.). Electronically delivers loan paperwork, coordinate sclosings with branch personnel as needed. Disburses loans once all required paperwork has been completed. Assists with eforms and answers and directs telephone calls from members or internal staff. Complies with all BSA, federal and state regulations. Provides professional service to members.


  • Reviews applications from underwriters to ensure accuracy and completeness. Completes loan processing duties in accordance with established policies, procedures, and regulations.
  • Performs loan booking functions and prepares all necessary documents for closing of consumer loans.
  • Coordinates loan closings with members and/or with internal personnel as needed.
  • Follows up with members pending to Docusign their loan documents
  • Meets established production goals. Keeps processing and other related procedures current
  • Verifies applicable loan rates and documents in Meridianlink for accuracy and completeness
  • Prepares paperwork for loan applications, runs reports, reviews credit ratings, works up applications and sends out denial letters, as needed.
  • Resolves (or refers) requests and problems promptly and courteously. Answers member questions pertaining to loans, balances, and payoffs or any issues escalated to the department.
  • Answers routine questions or directs members to appropriate personnel. Records and relays messages.
  • Completes assigned work for the department managers. Completes reports promptly and accurately. Supports and assists loan department personnel as needed. Assists in maintaining department files.
  • Keeps manager informed of area activities and of problems involving members or employees. Attends and participates in meetings as required. Ensures that the work area is clean, secure and well maintained.
  • Performs miscellaneous administrative functions as needed
  • Keeps members properly informed of Credit Union policies and procedures. Maintains and conveys the Credit Union's professional reputation.
  • Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. Follows established company policies and procedures, including but not limited to: Sarbanes Oxley, Business Ethics and Standard of Conduct, Electronic Communications, Confidentiality, and Privacy

Knowledge and Skills

EXPERIENCE

Two years of Credit Union or banking experience preferred.

EDUCATION/CERTIFICATIONS/LICENSES

High school graduate or equivalent.

INTERPERSONAL SKILLS

Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving and obtaining information, as well as advising or referring, which commonly require shorter discussions.

OTHER SKILLS

Strong computer skills. Good verbal, writing and communication skills. Well organized individual.

ADA Requirements

PHYSICAL REQUIREMENTS

Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 5 lbs. Must be capable of climbing/descending stairs in emergency situation. Must be able to operate routine office equipment including, telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer for an average of 6-8 hours per day. Must be able to work extended hours whenever required or requested by management. Must be capable of regular, reliable and timely attendance.

WORKING CONDITIONS

Must be able to routinely perform work indoors in climate-controlled shared work area with moderate noise.

MENTAL AND/OR EMOTIONAL REQUIREMENTS

Must be able to perform job functions with supervision and work effectively either on own or as part of a team. Must be able to read and carry out various instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be able to perform basic mathematical calculations with extreme accuracy. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines/requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on confidential matters.