About this position
The Account Representative provides dedicated support to employers, members, and beneficiaries regarding life insurance and survivor benefits. This role requires applying knowledge of survivor services statutes and regulations to research, analyze, and clearly communicate complex information to diverse audiences through phone calls, in-person interactions, and written correspondence.Success in this position requires initiative, strong attention to detail, active listening, collaborative teamwork, and the ability to verify the accuracy of financial and written information before distribution. Key responsibilities include ensuring accurate billing and premium payments, determining member status and group life insurance eligibility, and identifying available benefits.
Minimum qualifications:
- High School Diploma plus 4 years of related experience
Preferred qualification:
- Associate degree in business, finance, customer service or another related field.
Salary: Begins at $43,659 if annualized.
Benefits: We offer an outstanding benefit package including: 13 Paid Holidays, Health Insurance, Dental Insurance (fully paid), Vision Care, Life Insurance, Defined Benefit Pension Plan, Deferred Compensation Plan, substantial Tuition Reimbursement, Parental leave, Generous Vacation and Sick Leave.
M-F 7:30am to 4pm
40hours per week/80 hours per pay period
Salary Information
$21.04 - $20.99
Hourly Wage