About this position

General Manager – Aqua-Tots Swim School

(Swim School Manager | Operations Manager)

Location: Charlotte, NC
Job Type: Full-Time
Pay: $50,000-$55,000 + Annual Bonus Opportunities
Schedule: Flexible availability required, including afternoons/evenings and weekends to meet the needs of the school and season.
Benefits:
• Health Insurance w/ HSA & FSA options
• Employer-paid dental and vision
• 401(k) with company match
• Paid Time Off (PTO)
• Parental Leave
• Employee discount on lessons

This role leads team development, customer experience, sales growth, and daily swim school operations to ensure families receive world-class swim lessons in a safe and welcoming environment.

Welcome to Aqua-Tots!
At Aqua-Tots, we are saving lives by teaching children how to become safe and confident swimmers for life.

Are you looking for a company that invests in its leaders and promotes growth from within?
Do you thrive in a mission-driven culture where your work makes a difference every day?

If so, you may be exactly who we’re looking for. The right leader will be welcoming, enthusiastic, and embody our Core Behaviors: Be Friendly and Caring, Be Driven and Focused, Be Humble and Genuine, and Be Willing and Bold.

What You’ll Do

Lead the Team – Recruit, coach, and inspire staff to deliver consistent, high-quality lessons in a safe, fun, and welcoming environment.

Create Excellent Family Experiences – Ensure strong customer service, smooth scheduling, and solutions to any issues.

Drive Sales & Growth – Manage sales goals, track leads, and engage families to grow the school.

Maintain Facility Standards – Ensure the pool, lobby, and facility meet Aqua-Tots brand standards for cleanliness, safety, and overall appearance.

Oversee Operations – Handle staffing, scheduling, payroll, and budgets while keeping operations running smoothly.

Partner for Success – Collaborate with the Regional Manager and Operations Team to ensure excellence across all areas of the school.

What We’re Looking For

2+ years of management experience (operations, hospitality, education, or retail preferred)

Strong customer service and people leadership skills

Someone who thrives on building teams, solving problems, and creating positive experiences

Flexible availability to meet the needs of the school

High School diploma or GED required; Bachelor’s degree preferred

CPR certified & Certified Pool Operator (CPO) license (or willing to obtain — we’ll provide training)

Ready to Dive In?

If you're ready to lead with purpose, inspire a team, and make a lasting impact on families in your community, apply today to become a General Manager at Aqua-Tots Swim Schools!

Legacy Swim School proudly operates 44 Aqua-Tots locations across multiple states, creating opportunities for leaders to grow their careers within our expanding organization.

Salary Information

$50000 - $55000