About this position
About the Engagement
We are seeking a reliable and technically skilled IT Field Technician for a contract engagement covering approximately 50 client sites across the greater Los Angeles area. Each site will take 2-8 hours of documentation. This is a project-based role with the potential for ongoing work.
What You'll Be Doing
- Travel to client sites throughout the LA area to deploy and configure our Remote Monitoring & Management (RMM) agent/toolset
- Validate successful installation and connectivity back to our management platform
- Document the on-site environment, including hardware inventory, network topology basics, and any notable infrastructure observations
- Communicate findings clearly via our provided documentation templates
- Act as a professional representative of our company while on-site with clients
Requirements
What We're Looking For
- 2+ years of hands-on IT support or field technician experience
- Comfort working independently at client sites with minimal supervision
- Familiarity with RMM platforms (e.g., NinjaRMM, ConnectWise RMM, Datto RMM, Syncro, etc.) — training on our specific toolset will be provided
- Basic networking knowledge (LAN/WAN, switches, firewalls)
- Strong attention to detail for documentation tasks
- Reliable transportation and valid driver's license (mileage reimbursement available — specify if applicable)
- Professional demeanor and strong communication skills
- Ability to pass a background check
Nice to Have
- CompTIA A+, Network+, or similar certifications
- Prior MSP experience
- Experience with network documentation tools (e.g., IT Glue, Hudu, Auvik)
- Logistics
- Independent Contractor (1099)
- Flexible scheduling, coordinated in advance with each client
Estimated project duration: [2 - 4 weeks]
- Work is conducted on-site across the Los Angeles metro area
- Financial bonuses are available for work that exceeds timeline expectations and meets established quality standards.