Quality Management Specialist

Joining our Lake Regional Health System team means working alongside our knowledgeable, dedicated team of people who care for our patients and one another.

Lake Regional Health System is seeking a professional, detail-orientated Quality Management Specialist to join our Quality Management/Patient Experience team.

We are looking for an individual who can perform as a patient advocate, address patient concerns and offer feedback. This role involves patient rounding and assistance in initiatives aimed at enhancing patient satisfaction.

This is a full-time, on-site position at our Lake Regional Hospital Campus.

Qualifications:

Must possess a valid healthcare license, certification, or equivalent degree. Prefer experience in a hospital environment.

Essential to have experience in enhancing performance utilizing performance improvement data to support best practice processes and implement change as needed.

Responsibilities include:

• Prepare and present monthly and quarterly reports for review.
• Prepares case summaries and presents data in a variety of settings.
• Contributes and supports technology integration and migration with other system information systems as needed.
• Assures confidentiality is maintained at all times in all aspects of job-related duties.
• Oversee the development and maintain requirements surrounding electronically collected quality metrics.
• Serve as a subject-matter expert during regulatory site visits. Maintain the submission and participation in local, federal, private payer reporting programs may include, but not limited to DHSS, HHVBP, QHIP, HAC reduction, Star Rating, etc. Communicate results to a variety of audiences.

An annual influenza vaccination is required.

Lake Regional Health System has a competitive Benefits and Compensation package.

• Tuition assistance & continuing education opportunities
• Wellness incentives including mental and physical wellness programs
• Paid Time Off (PTO)
• Health, Dental, and Vision insurance
• Employer-sponsored Life and AD&D insurance
• 401K with a company match
• Area discounts for popular attractions and retail spaces

At Lake Regional Health System, Our Commitment Runs Deep!

https://www.lakeregional.com/about-us/awards-and-recognition/