Volunteer Services Coordinator

Nourish. Empower. Thrive.
Where there is need, Mercer Street Friends finds a way.

Mercer Street Friends is dedicated to:

• Delivering food security through our Food Bank
• Providing social and emotional care to parents and families
• Offering educational opportunities through our preschool, community school initiative, and adult education program.

Mercer Street Friends had been serving Mercer County for over 65 years, addressing food insecurity, supporting families, and providing educational opportunities for children and adults. Through our Food Bank and agency partnerships, we provide more than 6 million meals annually wile connecting families with the resources they need to thrive.

Join our team and be part of this vital work — where your expertise in food volunteer engagement directly impacts families in need and strengthens our community.

About the Role:

The Volunteer Services Coordinator

Duties & Responsibilities:

The Volunteer Services Coordinator plays a key role in ensuring our Food Bank's volunteer programs run smoothly and effectively. You will welcome volunteers on-site, coordinate daily activities, manage volunteer schedules, and support recruitment efforts. You will also assist in planning and running special events, helping to create meaningful experiences for volunteers while ensuring the community receives vital services.

Key Responsibilities

• Greet volunteers on-site and provide orientation for daily activities
• Prepare rooms and workspaces with necessary supplies for volunteer shifts
• Recruit, schedule, and communicate with volunteers for daily operations and special events
• Prepare and send important communications, including volunteer announcements, reminders and updates
• Maintain accurate volunteer records and track hours using CERVIS Volunteer Management Software
• Assist in planning and executing volunteer-driven events
• Support volunteers during activities, providing guidance and ensuring safety procedures are followed
• Track and report on volunteer attendance, engagement, and impact

Key Qualifications

• High school diploma or GED required
• Valid driver's license
• Bilingual in Spanish and English is a plus
• Strong interpersonal, communication, and organizational skills
• Experience coordinating volunteers, events, or customer-facing programs preferred
• Comfortable preparing clear and timely communications for groups of volunteers
• Experience using CERVIS Volunteer Management Software or similar systems preferred
• Friendly, approachable, and able to manage multiple tasks simultaneously
• Comfortable working in a fast-paced, hands-on environment
• Advanced proficiency with Microsoft Office

Schedule

Schedule: On-site during regular operations, with occasional evenings and weekends for events.

Compensation & Benefits

• Salary: $19.00+ per hour, commensurate with experience
• Medical, dental, and vision insurance
• Retirement plan with employer match
• Paid time off (vacation, sick, and holidays)

Why Join Mercer Street Friends?

This is your chance to make a measurable difference every day — helping neighbors move from crisis to stability while contributing to a mission-driven organization that values collaboration, innovation, and impact.