About this position
Registrar (Dodgeville) Position Summary:Registrars are the first point of contact with the patients of Access Community Health Centers. Assisting patients via phone or in clinics. Registrars will work effectively to resolve patient issues, register and schedule appointments, enter and verify patient demographics and insurance information, route messages to clinic staff, and support department and interdepartmental workflow as needed. Individuals must ensure consistent processes while delivering great experiences through compassionate interactions. Extensive knowledge of Access Community Health Centers is required to better address patient concerns, questions and course of action. Outstanding customer service, compassion and empathy are critical in this role.
This position will be onsite at 103 E Fountain St, Dodgeville Wi
Desired candidate would have the following qualifications:Required Qualifications:A high school diploma or equivalentProficiency in Microsoft Office (Word, Excel, Outlook) Experience using a personal computer with strong keyboarding and typing skillsAbility to think critically and multitask in a high-volume, fast-paced call center environment Desired Qualifications:A minimum of one year of customer service, telephone, or reception experiencePrevious experience scheduling or registering medical/dental appointmentsFluency in English and SpanishExperience with EPIC or other electronic health record (EHR) systems Compensation and Benefits: Our total compensation package includes competitive wages, plus a full range of attractive benefits for regular full and part time staff working a minimum of 20 hours per week: Compensation starts at $20.00 and may be adjusted according to experience.
0.8-1.0 FTE and schedule (Monday-Friday) Health insurance
Dental insuranceVision insuranceLife insuranceLong and short-term disability insurance 401(k) retirement plan (100% vested with employer match)Paid time off program (hours given upfront for vacation, personal and sick time)Paid holidaysTuition reimbursementFlexible spending plans Health savings accountTransportation program Childcare referral programEmployee Assistance Program (EAP) Other:Access Community Health Centers is an eligible employer under the Public Service Loan Forgiveness (PSLF) program. Support our mission and values:Improving health. Improving lives. Our shared values are the guiding principles which lie at the core of the work we do every day. They reflect our culture and our commitment to those we serve. CompassionListen to our patients, staff and community to understand their needs and provide care with empathy and respect. InclusionProvide care and build community that respects the personal, social and cultural diversity reflected in our patients and staff.Stewardship Use the resources we are given effectively and efficiently, and we value innovation.EquityBelieve that every person deserves quality healthcare to help them overcome barriers and create new opportunities.Community Work together with healthcare organizations and local partners to improve the health of our community and expand care to those with limited access. COVID-19 Vaccine:Proof that you are fully vaccinated is a condition of employment. Access Community Health Centers will provide reasonable accommodations to individuals who cannot be vaccinated because of a disability or sincerely held religious beliefs when doing so does not compromise the safety of others or impose an undue hardship on our organization. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.
This position will be onsite at 103 E Fountain St, Dodgeville Wi
Desired candidate would have the following qualifications:Required Qualifications:A high school diploma or equivalentProficiency in Microsoft Office (Word, Excel, Outlook) Experience using a personal computer with strong keyboarding and typing skillsAbility to think critically and multitask in a high-volume, fast-paced call center environment Desired Qualifications:A minimum of one year of customer service, telephone, or reception experiencePrevious experience scheduling or registering medical/dental appointmentsFluency in English and SpanishExperience with EPIC or other electronic health record (EHR) systems Compensation and Benefits: Our total compensation package includes competitive wages, plus a full range of attractive benefits for regular full and part time staff working a minimum of 20 hours per week: Compensation starts at $20.00 and may be adjusted according to experience.
0.8-1.0 FTE and schedule (Monday-Friday) Health insurance
Dental insuranceVision insuranceLife insuranceLong and short-term disability insurance 401(k) retirement plan (100% vested with employer match)Paid time off program (hours given upfront for vacation, personal and sick time)Paid holidaysTuition reimbursementFlexible spending plans Health savings accountTransportation program Childcare referral programEmployee Assistance Program (EAP) Other:Access Community Health Centers is an eligible employer under the Public Service Loan Forgiveness (PSLF) program. Support our mission and values:Improving health. Improving lives. Our shared values are the guiding principles which lie at the core of the work we do every day. They reflect our culture and our commitment to those we serve. CompassionListen to our patients, staff and community to understand their needs and provide care with empathy and respect. InclusionProvide care and build community that respects the personal, social and cultural diversity reflected in our patients and staff.Stewardship Use the resources we are given effectively and efficiently, and we value innovation.EquityBelieve that every person deserves quality healthcare to help them overcome barriers and create new opportunities.Community Work together with healthcare organizations and local partners to improve the health of our community and expand care to those with limited access. COVID-19 Vaccine:Proof that you are fully vaccinated is a condition of employment. Access Community Health Centers will provide reasonable accommodations to individuals who cannot be vaccinated because of a disability or sincerely held religious beliefs when doing so does not compromise the safety of others or impose an undue hardship on our organization. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.