Administrative/Peer Support/Transportation Sp

The Residential Peer Support/Administrative/Transportation Specialist is responsible for providing basic support to the Program Manager and counselors, as well as recovery-oriented, culturally appropriate services that promote engagement, socialization, self-sufficiency, self-advocacy, natural supports and are trauma aware. 

Responsibilities and Duties: (Specific Duties Include, but are not limited to:) 

• Providing personalized peer support and case management to clients
• Attending collaborative meetings with medical, counseling and corporate staff members to share information, discuss best practices and case conference 
• Collaborating and coordinating with other providers, community organizations, family members and other natural supports to achieve shared goals
• Developing and accessing recovery goals; helping to remove barriers to access 
• Providing reassurance to clients in distress or crises
• General clerical tasks, including but not limited to:
  1. Copying 
  2. Filing
  3. Uploading documentation (e.g., DMC Verifications, After Visit Summaries, etc.)
• Scheduling and tracking physical examinations as well as TB tests for clients
• Monitoring Medi-Cal and/or SSI eligibility
• Managing medications (e.g., documentation, pick-up from local pharmacies, etc.)
• Triaging phone calls (VOIP, Cellular)
• Transporting clients to/from appointments

Required Qualifications:

• Certified Medi-Cal Peer Support Specialist by California Mental Health Services Authority, or in the process of certification therewith
• Understanding of recovery and resilience and peer support practices within the substance abuse disorder treatment context
• Utilization of computer to complete program forms, prepare reports, log data and track referrals and linkages, specifically:
  1. Microsoft 365
     • Office Applications: Outlook, Excel, Word
  2. PDF (Adobe, etc.)
• Maintaining confidentiality of clients, records and information
• Providing personalized peer support
• Acting as a role model for clients, family members and parents/caregivers, and recognize the value of every individual’s recovery experience

Special Qualifications: 

• Pre-Employment Investigative Background Check and Drug Test is required.  
• Progress House, Inc. is a Drug-Free Workplace.
• Post-Hire TB Test is required; a post-hire, pre-employment physical including fitness for duty examination may also be required.