Universal Member Agent

Location: Minocqua Branch
Employment Type: Full-Time

About Us

At Ripco Credit Union, we are committed to helping our members achieve financial success through exceptional service, trustworthy guidance, and community-focused values. As a member-owned financial cooperative since 1932, we prioritize people over profits and take pride in delivering a positive and supportive experience at every member interaction.

Position Summary

We are seeking a friendly, motivated, and service-oriented Universal Member Agent to join our Minocqua team. This role is ideal for someone who enjoys working one-on-one with members, building relationships, and assisting with a wide range of financial needs. As a Universal Member Agent, you will provide frontline service while also supporting members with account maintenance, consumer lending, digital banking, and everyday transactions.

What We Offer

• Competitive pay 
• Health, Dental, Vision, Life and Accident Insurance
• Paid time off (PTO), and paid holidays
• Short-term, and Long-term disability Insurance
• 401K and 401K match
• Paid training, and opportunities for professional development and advancement
• Employee-focused workplace with strong community values, and supportive team culture
• Fitness Facility Membership subsidy

How to Apply

Please submit your application and résumé to the application link. This position is posted both internally and externally. Interested candidates are encouraged to apply as soon as possible.

• Previous financial, customer service, or retail experience preferred.
• Strong communication and interpersonal skills.
• Detail-oriented with strong problem-solving abilities.
• Comfortable working in a member-focused environment.
• Ability to maintain confidentiality and follow regulatory guidelines.