About this position
**Candidate resume must indicate status of the required National MA Certification. Only candidates who are able to obtain their National MA Certification by 90 days of employment will be considered*
Ironwood Cancer & Research Centers has beautiful state-of-the-art integrated Cancer and Women's Centers, with locations strategically located throughout the Valley. Each one provides a superior cancer care environment with a full spectrum of cancer related services for patients. Our multi-disciplinary team approach includes surgical oncology, medical oncology, radiation oncology, women's centers, diagnostic imaging services, social service support, nutritionist, integrative services, and genetic counseling.
Mission Statement: To serve the community by providing quality, comprehensive cancer care which respects the values and needs of each individual.
Overview: The Front Office Medical Assistant Float is a vital member of the healthcare team, responsible for supporting both front office administrative functions and back office clinical duties across multiple departments, including the Women’s Center and Breast Clinic. This role ensures efficient patient flow, high-quality care, and excellent customer service. The float position requires flexibility, adaptability, and the ability to work in a fast-paced environment.
Schedule: Full-time, Monday through Friday day shift position. This position will be based out of our Scottsdale office Women's Center.
Essential Duties and Responsibilities:
Front Office (Check in/Check Out)
- Greet patients warmly and professionally.
- Register new patients and update demographic and insurance information.
- Collect and post payments; maintain and reconcile cash drawer.
- Schedule, confirm, and reschedule appointments.
- Answer and route phone calls; monitor fax server and patient callbacks.
- Prepare and distribute new patient paperwork and medical record requests.
- Maintain physician calendars and coordinate scheduling needs.
- Scan and upload documents into EMR; maintain accurate records.
- Ensure front desk organization and adherence to check-in/check-out protocols.
Back Office (Medical Assistant)
- Prepare exam rooms and assist with patient intake, including vital signs and medical history.
- Assist providers with examinations, procedures, and treatments using sterile techniques.
- Administer injections and perform delegated clinical tasks under supervision.
- Schedule diagnostic tests and obtain prior authorizations.
- Maintain and sterilize medical equipment and supplies.
- Ensure compliance with infection control and safety protocols
Minimum Qualifications
- 1–2 years of medical office or clinical experience required.
- Experience in surgical or oncology settings preferred.
- Graduation from a medical assistant program required.
- National MA Certification required or must be obtained within 90 days.
- Valid driver’s license and reliable transportation required.
- Proficiency in Microsoft Office, EMR systems, and general office equipment.
- Strong knowledge of HIPAA, insurance procedures, and medical terminology.
- Excellent verbal and written communication skills.
- Strong multitasking and organizational abilities.
- Ability to work independently and collaboratively in a team.
- High attention to detail and accuracy.
- Professional demeanor and commitment to patient confidentiality
Certificates, Licenses, Registrations:
- National MA Certification required or must be obtained within 90 days.
- Valid driver’s license.
We offer a competitive salary and a comprehensive benefit package including health/dental/vision and life insurance, 401K, and a caring work environment. We are an E.O.E.
Please visit our website at www.ironwoodcrc.com. "Outsmarting Cancer One Patient at a Time"