Billing Coordinator

Joseph, Hollander & Craft LLC has an immediate opening for an experienced Billing Coordinator to join our team. The ideal candidate will be highly organized and able to provide excellent internal and external customer service in addition to providing billing & collections assistance to our attorneys utilizing current billing techniques, software and equipment. Accuracy and attention to detail is required. Excellent communication, organizational skills, ability to manage multiple projects simultaneously, participation in on-going learning and development, and demonstration of initiative are essential in this role. Must have a working knowledge of Microsoft Word, Excel and Outlook.

Job Duties:  

• Completes all data entry and client file management tasks including: conflict checking, setting up and maintain client files;      scanning, uploading and coding client related materials for incorporation into electronic client file using document management system (DMS).
• Generates client prebills using legal billing & collections software and collaborating with attorneys to ensure invoice accuracy prior to submission of final invoices and revising as directed. 
• Communicates directly with clients via telephone, e-mail, and U.S. mail to address account related questions and collections      efforts.
• Processes and posts client payments to the firm’s accounting software consistent with IOLTA trust rules and guidelines. 
• Monitors and reports the status of accounts receivable to individual attorneys and management, which includes monthly meetings and report generation, followed by preparation and submission of collections correspondence and/or collections calls.    
• Other tasks as assigned 

Job Type: Full-time

Pay: $23 - $30 per hour depending on years of experience 

Benefits:

• Dental Insurance 
• Health Insurance 
• Vision Insurance
• Pediatric Dental & Vision Insurance 
• Life Insurance 
• Employee Assistance Program (EAP) 
• Long Term Disability Insurance 
• Short Term Disability Insurance
• Flexible Benefit Spending Plan (Section 125) 
• 401(k) with Firm Matching 
• Free Parking 
• Paid Holidays 
• Paid Time Off 
• Discounted Legal Services 
• Pet-friendly Workplace 

Work Location: In person in our Overland Park office

Work Remotely: Position is compatible with firm’s limited Telecommuting / Remote Work Program; employees are eligible to participate after 90 days of full-time employment subject to program guidelines.

Requirements: One to two years of experience working in a fast-paced legal environment providing billing support and assistance to attorneys and billing/finance team utilizing billing & collections software required. Experience in e-billing is a plus.  Experience preparing budgets and submitting invoices in Legal Electronic Data Exchange Standard (LEDES) format using third party electronic billing portals, such as Legal-X, Legal Tracker, TyMetrix, eVoucher, and Legal exchange is a plus.  Experience using Tabs3 modules, including TABS and TaskBill, is also a plus. 

• Maintains client confidence by keeping client/attorney information confidential.
• Represents the firm in a professional way by communicating and obtaining information from clients, colleagues, and case teams. Follows up on delegated assignments; knowing when to act and when to refer matters to attorney or supervisor.
• Demonstrates diligence and commitment to meeting all deadlines and maintaining composure in high-stress or hectic scenarios.
• Exhibits commitment to teamwork by establishing and maintaining good working relationships with clients, attorneys and office      colleagues.
• Demonstrates proficiency in use of a personal computer, all relevant software, tools and applications and other common office and business equipment, including copy and fax machines, scanners, printers, etc.