AGM (Salary)

Houchens Food Group, Inc. Clarksville, Tennessee, United States

About this position

Description:

  

Be a part of one of the 25 fastest growing fast casuals, Slim Chickens!

Slim Chicken is a leading national brand in the fast-growing emerging 'better chicken' fast-casual segment. This is a great opportunity for starting and growing a career in the restaurant field.

SUMMARY OF POSITION

 

The Assistant Manager’s primary duty is the management of the daily operations of the restaurant to ensure the overall goal of outstanding guest service. The Assistant Manager manages the day-to-day activities of Shift Leaders and other hourly staff. In the absence of the General Manager, the Assistant Manager is the highest-ranking member of the management team in the restaurant and had direct responsibility for overseeing the financial results, operations, staff development, customer service and compliance with all Company policies, procedures, standards, and specifications.

 

PRINCIPAL DUTIES AND RESPONSIBILITIES

 
 

OPERATIONS

  • Oversee all      day-to-day restaurant operations to ensure Company standards for quality      food, service, and sanitation are met.
  • Manage and      supervise Shift Leaders and hourly staff.
  • Assign and      direct daily work responsibilities for staff.
  • Order inventory      for all areas and operations to ensure the restaurant is stocked with      appropriate levels of product. 
  • Reconcile cash      registers at open and close of each shift. 
  • Maintain all      records as required by Company policies and procedures, and in compliance      with state and federal law. 
  • Maintain staff      compliance with Company policies, procedures, standards, and      specifications. 
  • Maintain staff      compliance with state and federal laws governing safety and food handling.

MANAGEMENT

  • Recruit,      interview, select and hire quality staff for all positions. 
  • Conduct      orientation and train Shift Leaders and other hourly staff to ensure      employees perform their respective jobs. 
  • Perform      performance reviews of Shift Leaders at General Manager’s request and      other hourly staff on a regular basis. Provide ongoing feedback, coaching,      and counseling to Shift Leaders and hourly staff regarding areas such as      production, efficiency, and professionalism. 
  • Perform      counseling, disciplinary action or termination of employment of Shift      Leaders and other hourly staff. 
  • Recommend any      promotion, advancement, or other status change of Shift Leaders and other      hourly staff to General Manager. 
  • Adjust work      schedules and hours of work of Shift Leaders and hourly staff, as needed,      to ensure all shifts are covered. Recommend any scheduling or shift      changes to General Manager. 
  • Approve overtime      as necessary for hourly staff.

 
 

LEADERSHIP

  • Display      exemplary and professional attitude and appearance at all times. 
  • Listen and      communicate effectively with the General Manager, Shift Leaders and hourly      staff, guests, vendors, and the community. 
  • Conduct      management and staff meetings, as directed by the General Manager. 
  • Follow the      General Manager’s direction and accomplish the objectives set by the      General Manager. 
  • Review the      objectives with Shift Leaders and hourly staff as necessary. 
  • Delegate      appropriate tasks and responsibilities as necessary. 
  • Resolve employee      complaints, questions or concerns as necessary.
Requirements:

  

  • Willingness to      work a flexible schedule, including extended hours. 
  • Periods of      standing and walking, as necessary. 
  • Frequent contact      with guests, requiring tact and courtesy. 
  • Frequent contact      with subordinates, requiring direction and supervision.