Office Assistant

Reports to: Office Manager

Position Summary: 

The Office Assistant will provide comprehensive administrative and office support to ensure the smooth operation of the office and assist various departments as needed. This role is responsible for answering and directing phone calls, greeting visitors, managing office supplies, and maintaining common areas. The Office Assistant will also provide general administrative support to team members. This role requires strong organizational skills, effective communication, and the ability to handle multiple tasks efficiently. 

Position Responsibilities: 

Administrative Support: 

• Answer and direct phone calls politely and professionally to the appropriate department or team member. 
• Welcome guests, provide the necessary information, and direct them accordingly. 
• Assist in organizing and scheduling appointments, meetings, and conference rooms, if needed. 
• Provide general administrative support to team members as needed. 

Office Support: 

• Manage office supply inventory and submit replacement requests as needed. Track supply-related expenses. 
• Sort and distribute incoming mail, forward emails to the relevant team members, and ensure all communications are correctly routed to the appropriate recipients. 
• Maintain cleanliness and organization in common areas and conference rooms to ensure a welcoming atmosphere for team members and visitors. 

Departmental Support: 

• Provide support to various departments as needed, including project assistance and handling specific tasks for ongoing projects. 
• Help organize office events or meetings, including catering and room bookings, when requested.  

Company Benefits:

• Insurance coverage - medical, dental, vision, supplemental, flexible spending account, health savings account, dependent care account
• Complete insurance coverage - life, long-term disability
• 401(k) with up to 4% company match
• 9 Paid Holidays per year and 120 hours Paid Time Off in the first year
• Free snacks and drinks in office
• Beautiful new office space located in Plano, Tx

About SAGE: 

SAGE offers a complete suite of business management and product research solutions for the promotional products industry, led by its flagship platform, SAGE Workplace™. From order management and CRM to websites, online stores, payment processing, tradeshow registration, and lead retrieval, SAGE delivers everything distributors and suppliers need to run their businesses efficiently. As the exclusive technology partner of PPAI and PPPC, SAGE empowers members of both associations with innovative tools and services. Recognized as a top workplace in the promotional products industry, SAGE earned this distinction in 2022, 2023, and 2025.

Website: www.sageworld.com

SAGE is an equal opportunity employer and does not discriminate based on race, creed, color, sex (including pregnancy, gender identity, and sexual orientation), age, national origin, religion, disability, veteran’s status, or any other characteristic protected by federal, state, or local laws. 

Education and Experience 

• High school diploma or equivalent required. 
• At least three (3) years of experience in an office setting, performing clerical duties, data entry, and scheduling. 
• Experience in handling guest inquiries and customer complaints. 
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook). 
• Strong typing skills with a focus on speed and accuracy. 
• Excellent verbal and written communication skills, enabling effective interaction with customers and team members. 
• Ability to manage multiple tasks efficiently while maintaining an organized filing system. 
• High attention to detail in tasks such as data entry and proofreading. 
• Strong problem-solving skills, with the ability to independently address issues that arise in daily operations. 

Working Conditions: 

• This position is 100% in-office, supporting a company with a blend of remote, hybrid, and in-office staff. 
• The role requires constant coordination with team members, ensuring seamless communication, timely support, and efficient coordination of office operations. 

Physical Requirements: 

• Ability to lift up to 25 lbs. 
• Ability to stand, walk, and move around for extended periods.