Tour Sales Specialist

Sales Specialist

Reports to: Tour Sales Supervisor
Category: Seasonal (April - October in Hoonah, Alaska)
Compensation: DOE, plus bonus and commission potential

Join the Adventure at Icy Strait Whale Adventures!

Are you a people person who thrives in an exciting, fast-paced environment? Do you have a passion for nature and adventure, and want to share that with guests from around the world? If so, we want you to join our team as a Sales Specialist at Icy Strait Whale Adventures!

At Icy Strait Whale Adventures, we’re not just selling tours – we’re creating memories. Help guests experience the magic of Alaska like never before, and make their trip one they’ll never forget!

What You’ll Do:

• Assist guests with booking unforgettable whale watching tours and share insider knowledge about Icy Strait Point's natural wonders.
• Provide excellent customer service with a smile, answering questions and making sure everyone is ready for their adventure.
• Support the Tour Sales Supervisor in daily operations and help make sure everything runs smoothly.
• Share your love for Alaska's wildlife and culture with guests, offering them the best possible experience.
• Help keep guests informed and excited with tour details, orientation sessions, and merchandise sales.
• Be part of a team that works hard to ensure every guest has a blast!
• Assist with promotional activities, tour prep, and anything else to make the guest experience spectacular.

What You Bring:

• A positive, can-do attitude and a love for customer service!
• A knack for multitasking and working in a dynamic environment.
• Strong communication skills and a passion for problem-solving.
• A desire to learn more about Alaska’s wildlife, plants, and Tlingit culture.
• A commitment to safety and an eye for detail.
• Must be 21 years or older and eligible for a safety-sensitive position.

Physical Requirements & Work Environment:

• Live and work in beautiful, remote Hoonah, Alaska – a place like no other!
• Comfortable with travel by small plane or ferry to and from the area.
• Ready to work outdoors, no matter the weather, and able to handle moderate physical tasks like standing, walking, and lifting up to 25 lbs.

Why Work at Icy Strait Whale Adventures?

Icy Strait Whale Adventures is a Native-owned business, offering guests authentic, heart-pounding Alaskan experiences. Here, we focus on community, teamwork, and creating an unforgettable environment for both our guests and our team members. We also proudly prioritize Native Preference under P.L. 93-638.

If you're ready to bring your passion for adventure to life and create amazing memories for others, apply today!