Account Project Management Specialist

Join the SpaceGuard Team

SpaceGuard Products is an aggressively growing, privately owned business located in Seymour, Indiana. We manufacture products that secure – guard – protect people, product & the facility, such as rack repair, wire mesh, and steel guarding solutions, including robotic guarding, security cages, tenant storage lockers, and safety barrier solutions. Our products can be found in warehouses, factories, mixed-use buildings, retail stores, apartment/condo buildings, schools, government, data centers, and pharmaceutical facilities.

We believe our employees are our greatest asset. Our company's core values are critical to our growing success. We are big in spirit and family. We believe in having a fun and energetic work environment while promoting a healthy work-life balance. We strive to offer competitive compensation packages and bonuses, health insurance, and company-wide family activities.

A Lot About You

We are seeking an Account Project Management Specialist to join our team. The position will be based in Seymour, IN. The role serves as the primary liaison between assigned customer accounts and internal operations teams. This role ensures projects are quoted accurately, scheduled efficiently, executed on time, and delivered to the customer’s satisfaction.

This position combines account support, project coordination, and operational execution — ensuring a seamless customer experience from order intake through project completion and invoicing.

The ideal candidate is highly organized, customer-focused, detail-oriented, and thrives in a fast-paced, project-driven environment.

If you’re a self-motivated professional who enjoys working with customers and finding practical solutions, you’ll feel right at home with SpaceGuard Products!

Expectations

• This position reports to the Inside Sales Manager
• Promote Company Core Values while leading by example

Highlights of the Position:

Account Management & Customer Support

• Serve as the main point of contact for assigned customer accounts.
• Manage incoming project requests, service orders, and change orders.
• Clarify scope, specifications, timelines, and site requirements.
• Provide timely updates to customers regarding scheduling, progress, and completion.
• Build strong working relationships to increase repeat business and customer retention.

Project Coordination & Execution

• Coordinate project kickoff meetings with internal teams (operations, scheduling, fabrication, installation crews, safety).
• Develop and maintain project timelines and ensure deadlines are met.
• Track project milestones, labor allocation, materials, and subcontractor needs.
• Identify potential risks or delays and proactively communicate solutions.
• Ensure all project documentation is accurate and complete.

Quoting & Financial Oversight

• Assist with preparing estimates, proposals, and scope documentation.
• Review contracts and purchase orders for accuracy.
• Monitor project budgets and ensure alignment with approved estimates.
• Support change order management and billing accuracy.
• Coordinate with accounting to ensure timely invoicing.

Operational Collaboration

• Work closely with sales, engineering/design, production, and field installation teams.
• Ensure proper transfer of information from sales to operations.
• Confirm job site readiness, compliance, and safety requirements. This may require travel to a site.
• Support continuous improvement initiatives to streamline workflows.

Qualifications

• Bachelor’s degree in Business, Project Management, Construction Management, or related field (preferred).
• 2–5 years of experience in project coordination, account management, construction, industrial services, or a manufacturing environment.
• Strong organizational and multitasking skills.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office (Excel, Outlook, Teams); experience with ERP or CRM systems preferred.
• Ability to manage multiple projects simultaneously in a deadline-driven environment.
• Experience with industrial installations, facility services, rack systems, fabrication, or similar industries is a plus.

Core Competencies

• Customer Focus
• Attention to Detail
• Problem-Solving & Critical Thinking
• Time Management
• Financial Acumen
• Cross-Functional Collaboration
• Adaptability

Work Environment

• Office-based role with occasional site visits as needed.
• May require coordination outside normal business hours during active project execution.
• Fast-paced, deadline-driven environment.

What We Offer

• Competitive compensation
• Competitive benefits package including Medical, Dental, Vision, 401K, & Life insurance. 
• Vacation and holiday schedule
• Advancement potential
• Fun and energetic work environment
• Volunteer opportunities
• Employee Awards and Recognition