About this position

Who We Are

For over six decades, we’ve focused exclusively on serving union members and their families with trusted supplemental and permanent benefit programs. As a union-labeled provider, our commitment has always been clear: deliver dependable protection to working families and help provide long-term financial security.

Today, we proudly support tens of thousands of unions and associations across North America, building lasting partnerships rooted in service, integrity, and reliability.

The Role

This opportunity blends communication, organization, and professional growth. You’ll work directly with members who have requested information, guiding them through their available options while developing leadership skills along the way.

Day-to-Day Responsibilities

Respond to inbound inquiries and follow up with members requesting benefit details
Arrange and conduct virtual or phone consultations
Clearly explain available programs in a professional, easy-to-understand way
Use computer systems to process applications and maintain detailed records
Ensure all documentation meets compliance and quality standards
Participate in structured training programs designed to prepare you for advancement

What Makes You a Great Fit

Confident verbal communicator with strong interpersonal skills
Professional, positive, and dependable
Able to build trust and connect with individuals from diverse backgrounds
Previous customer service or sales experience is helpful, but not required
Comfortable collaborating with leadership and team members
Self-driven while also contributing to a team environment
Legally authorized to work in the United States or Canada

What You Can Expect

Comprehensive benefits package
Fully remote position with flexible scheduling options
Weekly earnings plus monthly performance-based bonuses
Incentive travel opportunities, including company-sponsored trips to destinations such as Cancun, the Bahamas, and Las Vegas
Clear advancement pathways supported by mentorship and leadership development programs