Maintenance Assistant

SUMMARY / OBJECTIVE 

The Maintenance Assistant will support the Maintenance Technician in maintaining the overall appearance and functionality of the property while reporting directly to the Property Manager. Responsibilities include routine janitorial duties, grounds upkeep, preventative maintenance, minor repairs, and assistance with apartment turnovers. This role plays an important part in maintaining a clean, safe, and welcoming environment for residents and visitors. The Maintenance Assistant will demonstrate strong attention to detail, customer service, and a commitment to maintaining a hazard-free property.

This is a part-time position working 8:00 a.m. to 2:30 p.m., Monday through Friday, divided between two sites: Beech Street Apartments on Monday, Wednesday, and Friday, and Fern Ridge Apartments on Tuesday and Thursday.

 ESSENTIAL FUNCTIONS:

• Complete work orders accurately and in a timely manner and clean up work areas upon completion.
• Assist the Maintenance Technician with property repairs, including painting, carpentry, drywall, minor plumbing, electrical, HVAC, and general maintenance tasks.
• Support unit turnovers, including cleaning and preparation of vacant units as directed.
• Maintain grounds and common areas, including lawns, landscaping, parking areas, snow and ice removal, trash pickup, and operation of snow equipment.
• Provide on-call maintenance support and respond to emergencies as directed, including completion of incident or accident reports.
• Maintain maintenance logs, inventory of supplies and equipment, and assist with purchase orders and invoice coding for approval.
• Run property-related errands as needed.

COMPETENCIES:

• Ability to follow direction and work collaboratively as part of the site team.
• Ability to communicate professionally with residents, vendors, and coworkers, and work effectively with individuals from diverse backgrounds.
• Basic computer proficiency, including web-based systems, Word, and Excel.
• Ability to read, write, perform basic math, and follow written and verbal instructions.
• Ability to operate maintenance tools, trade equipment, and testing devices safely and effectively.
• Ability to lift, push, pull, climb, walk extensively, and work outdoors in various weather conditions.
• Ability to manage time effectively and work within budget guidelines.
• Valid driver’s license and ability to operate a vehicle.
• Maintain a professional appearance and demonstrate alignment with the company’s mission and values.
• Flexibility to adjust work plans and schedules as needed.

EXPERIENCE REQUIREMENTS:

• 1 year or more in maintenance work required.

EDUCATION REQUIREMENTS:

• High School degree or equivalent.

SUPERVISORY RESPONSIBILITIES:

• None

WORK ENVIRONMENT:

• Building and outdoor environment

TRAVEL REQUIRED:

• Negligible for running errands and traveling between properties as needed.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

ADA REQUIREMENTS:

Physical: Frequently required to push/pull objects weighing more than 100 lbs and lift and carry objects weighing more than 50 lbs but less than 100. Frequently required to perform simple manipulative tasks such as using hand tools and operating maintenance machinery. Must be able to walk, stand, squat, drive, and remain in uncomfortable positions for periods of time necessary to accomplish maintenance repairs.

Sensory: Frequently required to read fine print on plans, regulatory documents, maintenance coding, and instructions. Must be able to distinguish normal sounds with some background noise to answer pages, phones, etc. Must be able to speak clearly, hear and understand others using the English language.

Cognitive: Frequently required to concentrate on moderate detail with moderate interruption. Must be able to attend to a task/function for more than 60 minutes at a time. Must be able to understand and relate to specific ideas several at a time and remember multiple tasks/assignments given to self and others over a period of several days.

Environmental Conditions: Frequent exposure to seasonal conditions in outside weather. Occasional exposure to grease, oil, chemicals, toxins or poisonous materials, dust, loud noises, high humidity, and electrical or mechanical hazards.

Equipment: Frequently required to operate power carpentry tools, lawnmower and other garden tools, snowblower, cleaning equipment, or paint sprayer; the list goes on and is not exhaustive.

VALUES-BASED BEHAVIORS:

• Listens attentively to others. Asks clarifying questions to gain a better understanding of the other person’s views and underlying assumptions.
• Works effectively in a team environment and actively participates in joint problem solving; willingly cooperates with co-workers.
• Identifies and takes advantage of opportunities for personal and professional development.
• Attends work consistently and punctually. Comes to meetings prepared and on time; honors work commitments; follows through on what was agreed upon; meets agreed upon deadlines
• Honors the private and confidential matters of co-workers. Protects the proprietary information of the Management Company.
• Follows rules, regulations and policies. Positively contributes to implementing changes.
• Communicates courteously and effectively with others.
• Deals with issues directly, in a respectful and timely manner. Approach focuses on resolving the issue while not criticizing the person.
• Is compassionate for the life circumstances of others.

CULTURE & VALUES:

At Northwest Real Estate Capital Corp. our values and behaviors live vibrantly guiding how we work, the decisions we make, and the results we achieve. Respect, Integrity, Trust, and Accountability (RITA) help us to create trusting relationships with our employees. We value them and their personal goals and aspirations just as much as their work. We hire the most uniquely qualified, dedicated, and energetic employees and we hope you are one of them!

AFFIRMATIVE ACTION / EEO STATEMENT:

To perform this job successfully, an individual must be able to perform the essential functions satisfactorily with or without reasonable accommodation. The above statements are intended to describe the general nature and level of work being assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of individuals in the job. This job description is not an employment agreement and/or an expressed or implied employment contract. Management has the exclusive right to alter this job description at any time without notice.

Our objective is to recruit, hire, train and promote into all job levels the most qualified applicants without regard to race, color, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.