Groundsman

The Groundsman is responsible for maintaining all Brightwild properties in a clean, safe, and professionally presented condition. This role ensures that exterior spaces, common areas, parking lots, and building structures reflect Brightwild’s brand standards before a guest even reaches their unit. The position requires mobility between properties and a strong focus on safety, consistency, and execution.

Key Responsibilities

General Responsibilities

• Maintain reliable attendance and adhere to assigned work schedules.
• Follow all Brightwild Standard Operating Procedures.
• Maintain a professional appearance and represent Brightwild positively.
• Keep work areas, storage areas, and equipment clean and organized.
• Communicate effectively with Housekeeping, Facilities, Guest Experience, and management teams.
• Report accidents, injuries, unsafe conditions, property damage, or guest complaints immediately.
• Participate in required training sessions and safety meetings.
• Follow all federal, state, and local regulations as they apply to company operations.
• Perform additional duties as assigned to support overall property operations.

Customer Service

• Interact with guests in a courteous, professional manner.
• Address minor guest concerns when encountered and escalate issues appropriately.
• Promote a welcoming and service-oriented atmosphere across all properties.

Grounds & Exterior Maintenance

• Remove chewing gum from brick surfaces, walkways, roadways, and pool areas.
• Spot clean stains from concrete and exterior building surfaces.
• Pressure wash walkways, pool decks, stairwells, driveways, and other exterior areas.
• Maintain parking lots and exterior grounds in clean and safe condition.
• Inspect properties daily for cleanliness and presentation standards.

Safety, Sanitation & Security

• Understand all emergency procedures and act accordingly when needed.
• Identify and address safety hazards before incidents occur.
• Use proper lifting techniques and follow OSHA safety standards.
• Utilize required personal protective equipment (PPE).
• Maintain wet floor signage and safety markers when necessary.
• Keep equipment in safe working order and storage areas compliant with safety standards.

• Valid driver’s license required.
• Minimum three years of driving experience in the United States.
• Experience operating small equipment such as power washers and floor scrubbers preferred.

Skills & Abilities:

• Ability to identify safety hazards proactively.
• Strong work ethic and ability to work independently.
• Clear communication skills.
• Ability to follow structured procedures and checklists.
• Physical Requirements
• Frequent lifting, pushing, pulling, and carrying up to 60 lbs.
• Frequent bending and kneeling.
• Continuous standing for extended periods.
• Full mobility required between multiple properties.
• Ability to climb stairs regularly.
• Ability to operate a pickup truck safely.
• Regular use of cleaning chemicals and power equipment.
• Use of protective gear including rubber gloves and protective eyewear as required.

Equipment Operated

• Power washer
• Floor scrubber
• Hand tools
• Company vehicle (pickup truck or van)

Work Environment & Schedule

• Travel required between Brightwild properties.
• Full-time availability required, generally 32–40 hours per week.
• Schedule may include nights, weekends, and holidays based on operational needs.
• Brightwild operates seven days a week, 24 hours a day. Scheduling flexibility is required based on business demand.