About this position
Position Title: RN – House Supervisor
Department: Nursing Administration
Reports To: Manager – House Supervisors/EE Health
Direct Reports: None
FLSA Classification: Non-Exempt
Position Summary
The RN House Supervisor is responsible for planning, directing and coordinating patient care activities and nurse staffing to ensure quality care is provided to the patients/families. Responsible for the administration and supervision of all clinical departments in the absence of in-house hospital administrative personnel. Accountable for independently applying the problem-solving process in coordinating patient services. Serves as a clinical role model and resource person for staff.
Serves as a partner with the department leaders to assist in the process of staff development.
General Duties, Tasks and Responsibilities
- Makes administrative decisions in the absence of Administration based on the interpretation of facts and evaluation of patient outcomes, regulatory standards and hospital policy; keeps the administrator on call / CNO informed regarding circumstances or situations which have or may have serious impact.
- Focuses on patient throughput; directs patient flow in ER; performs accurate and complete assessments; involves the patient/family in the plan of care; evaluates the effectiveness of care; ensures medications are safely and accurately administered and Pharmacy is accessed per hospital policy; ensures documentation is complete, accurate and timely.
- Rounds on all patient units to ascertain condition of patients, evaluates staffing needs and provides support to caregivers; assists physicians with procedures; utilizes other departments to provide interdisciplinary care as appropriate.
- Maintains safe staffing levels during shift and makes arrangements for appropriate staffing on next shift; documents employee call ins and notifies appropriate personnel.
- Participates and assists in the identification, planning, initiation, management, and facilitation of Quality and Performance Improvement activities to support organizational goals.
- Performs all aspects of the position in an environment that optimizes patient safety and reduces the likelihood of medical/healthcare errors; utilizes established hand-off communication protocols; monitors the security of the facility and takes appropriate action as necessary.
- Initiates service recovery when warranted; addresses problems with work quality, issues between employees and other concerns in an effective and timely manner; acts as a role model; demonstrates flexibility and functions as a mentor allowing for growth and development of the team.
- Serves as a link between front-line staff and upper management.
- Complies with all established safety procedures to ensure a safe environment for patients, visitors and staff.
- Performs other duties as assigned.
Certification/Licensure Requirements
- Current IL RN License Required
- BLS Required
- ACLS Required within 6 months
- NRP Required within 6 months
- PALS Required within 1 year
- TNCC Required within 1 year
- De-escalation Training Required within 6 months of hire
Experience Requirements
- Critical Care / Cardiac Care minimum 4 years Preferred
- Supervisory minimum 2 years Preferred
Computer Skills
- Strong computer skills including Microsoft Excel and Outlook
Additional Skills
- Excellent ability to thrive under pressure and adapt to changes in assignment
- Ability to work independently, prioritize and complete tasks in a timely manner
- Capable of taking initiative to make decisions and is an advocate for change and improvement
- Excellent written and verbal communication skills, be professional, polished and articulate well
Salary Information