About this position
Host
We are seeking a friendly and professional Host to create a welcoming atmosphere for our guests and ensure they have a positive experience from the moment they arrive. The ideal candidate will be attentive, organized, and able to handle multiple tasks efficiently in a fast-paced environment. Join our team and be a key part of delivering exceptional service and memorable experiences for our guests. This is a tipped position where you can make a great hourly wage!
Key Responsibilities
- Greet guests warmly and professionally upon arrival
- Manage reservations and seating arrangements efficiently, working with various reservation systems
- Answer phone calls and respond to guest inquiries promptly
- Maintain a clean and organized host stand and waiting area
- Coordinate with the service team to ensure smooth seating flow
- Handle guest complaints or concerns with professionalism and courtesy
- Assist with special events or large parties as needed
- Ensure compliance with health and safety regulations
- Assist with to go orders
We offer a fun and supportive work environment that values teamwork, growth, and delivering outstanding service. We offer competitive pay and favorable working hours (night free!). Join Urban Egg and be part of a company that appreciates your dedication and enthusiasm.
Benefits
- Health Insurance (FT team members)
- Dental Insurance (FT team members)
- Vision Insurance (FT team members)
- Matching 401(k) (all team members)
- Employee Assistance Program (available to all team members, family, and household members)
- Norton LifeLock (all team members)
- On-Demand Pay (access your pay when you need it)
- Excellent communication skills and phone etiquette
- Previous experience in a hospitality role is a plus
- Friendly, approachable, and guest-focused attitude
- Proficient using guest waitlist and other reservation system technologies
- Ability to manage guest inquiries and provide exceptional service
- Ability to remain calm and professional under pressure
- Daytime and weekend availability
Salary Information