About this position
🚨 Now Hiring: Customer Service/Retail Associate
📍 Location: 18800 Eureka Rd., Southgate, MI 48195
🕗 Schedule: Monday–Friday | 8:30 AM - 5:00 PM
At Binson’s, we believe in three things: Better Products, Better Services, Better Lives—and we live it every day. We're a fast-growing, family-owned health care company with a big heart and locations across Michigan, Indiana, and Florida. If you’re looking to make a real impact in people’s lives, you're in the right place.
🚀 The Role: Customer Service/Retail Associate
To support patients by assisting with the selection and purchase of medical supplies, while providing exceptional customer service in a friendly and professional environment. This includes processing transactions, managing inventory, and ensuring all orders are accurately generated with proper documentation and insurance verification.
🔍 What We're Looking For
High School Diploma or equivalent
Friendly, outgoing communicator who loves connecting with people
Skilled with point-of-sale (POS) systems and inventory software
Super organized with a keen eye for detail
Compassionate and always focused on making customers feel cared for
🛠 What You’ll Be Doing
Review physician orders and verify accuracy prior to equipment setup
Set up CPAP, BiPAP, and related respiratory equipment according to prescribed settings
Educate patients on proper use, mask fitting, cleaning, and maintenance
Demonstrate equipment operation and answer patient questions
Ensure patients understand compliance requirements and follow-up procedures
Accurately document patient information, equipment serial numbers, and setup details
Verify insurance eligibility and obtain required documentation
Troubleshoot equipment issues and coordinate repairs or replacements as needed
💡 Perks & Benefits
Competitive pay 💰
Full benefits: Medical, Dental, Vision & Life Insurance 🏥
Paid time off + floating holiday 🌴
401(k) Retirement Savings Plan 💸
Training and growth opportunities 🚀