About this position
Inside Sales Representative
JOB TITLE: Inside Sales
DEPARTMENT: Home Services
HOURS: Monday through Friday, 7:30am to 4:00pm. This position is on-site
DESCRIPTION: The Inside Sales Representative is responsible for managing incoming leads, sold leads, establishing and maintaining client relationships. Become part of the growing Southport team with continual professional development, coaching and education!
DUTIES & RESPONSIBILITIES:
- Generate appointments and sales for Southport Home Services products & services by converting inbound inquires to sales, and making multiple outbound calls
- Establish and maintain excellent customer relationships
- Perform accurate and efficient data entry in our systems
- Answer incoming sales calls and assist clients with scheduling appointments and other inquirers
- Makes sales recommendations for products and/or services
- Provide weekly reports on progress to the Sales Manager
- Perform follow-up calls with existing customers and outstanding estimates
- Build relationships with clients and convert inbound leads
- Participate in lead generating company events and home shows
- Set high personal goals to achieve success in this role by being ambitious and motivated
- Perform all other duties assigned to this role
QUALIFICATIONS:
- Associate's or Bachelor's degree in Sales or equivalent preferred
- Excellent verbal and written communication skills
- Experience selling services to consumers by phone preferred
- Professional phone etiquette
- Ability to learn and communicate heating and cooling products and services. (HVAC or plumbing experience not required)
- Organized with attention to detail and goal-oriented
- Ability to work independently and with a team