Direct Support Professional II

Caregiver Columbus, Ohio, United States Customer Service

About this position

Description:

 

Position Summary 

DSP 2 is an advanced direct care role for team members who have attained additional required certifications and demonstrated competency to support individuals with higher medical needs and/or higher behavioral support needs. DSP 2 provides all DSP 1 functions and serves as an advanced direct care provider for individuals with higher acuity needs. DSP 2 is expected to apply enhanced clinical/behavioral support skills, model best practices, and help stabilize service delivery through strong documentation, situational leadership, and calm crisis response. 

Essential Duties and Responsibilities 

  • Perform all DSP 1 duties, including ADLs, community inclusion, transportation, and documentation. 
  • Provide advanced support for individuals with higher medical needs (e.g., complex medication routines, dietary/texture requirements, delegated nursing tasks where allowed by policy and licensure). 
  • Implement behavior support strategies consistently; respond to escalations using approved de-escalation and safety techniques. 
  • Serve as a peer resource/mentor for DSP 1 staff; support on-the-job coaching and modeling of documentation and care routines. 
  • Proactively identify risks (health, safety, behavioral, environmental) and communicate concerns to the Residential Coordinator and Area Director promptly. 
  • Participate in multidisciplinary coordination as requested (e.g., sharing observations for plan updates). 
  • Perform other duties as assigned. 

Required Certifications / Competencies 

  • Meets all DSP 1 minimum qualifications. 
  • Holds and maintains required state/company certifications for advanced medical/behavioral support (specific certifications to be defined by state/program). 
  • Demonstrated competency supporting higher-acuity individuals, including medication competence and/or behavior support competence per program requirements. 

Work Environment and Physical Requirements 

  • Community-based and residential settings including homes, day programs, and community locations, offering variety and the opportunity to support individuals in real-life environments rather than institutional settings. 
  • Active, people-centered workdays that may involve background noise, changing routines, and occasional outdoor exposure during transportation or community outings. 
  • Hands-on support role that may include assistance with personal care and daily living activities; occasional exposure to blood or bodily fluids may occur, with comprehensive training and required use of universal precautions. 
  • Physical activity throughout the shift, including standing, walking, bending, reaching, and assisting with transfers or lifting in accordance with safety protocols and training. 
  • Cognitive and emotional engagement, requiring sustained attention, clear communication, patience, and timely documentation to ensure continuity of care and positive outcomes. 
  • Team-oriented environment with access to supervisors and clinical supports, emphasizing safety, consistency, and person-centered care
Requirements: