Branch Manager

Branch Managers are responsible for directing and administering the operational efforts of the branch. This includes leading, managing, and developing a diverse team of direct reports creating a culture that fosters engagement and generates commitment and accountability. Branch Managers are to lead a highly defined member engagement process, coaching specific behaviors that lead to enhanced member service experience and drives growth, while also driving accountability for operational excellence. As a Branch Manager, ensuring the execution of policy and procedures are aligned with applicable regulations is essential.

Qualifications

Desired:

• Bachelor’s degree in finance, Accounting, or a related field.

Required:

• 5+ years of experience in financial operations or similar role
• 3+ years of leadership experience
• Ability to inspire a team where collaboration, adaptability and accountability to performance are critical to performance
• Exercise independent judgment and critical thinking
• Excellent analytical and problem-solving skills
• Knowledge of coaching and developing staff
• Ability to interact with integrity and professionalism
• Ability to motivate and influence others
• Strong sales background
• Strong attention to detail and organizational skills 
• Excellent verbal and written communication skills, interpersonal skills and active listening skills.
• Ability to provide ongoing education and information to members about credit union products and services.
• Proficiency in financial software and Microsoft Office Suite.

Skills and Competencies:

• High level of accuracy and attention to detail.
• Ability to manage multiple tasks and meet deadlines
• Strong analytical and critical thinking abilities.

Work Environment:

Office setting with standard working hours