About this position
Position Description: Job Summary: The Cashier at DWC is responsible for providing exceptional customer service while efficiently handling cash and card transactions. They play a key role in ensuring customer satisfaction by being friendly, accurate, and attentive. Our Cashiers are also cross-trained in various front-of-house tasks, offering variety and opportunities for career advancement.
Key Responsibilities:
Customer Service: Greet customers warmly and assist them with their purchases, ensuring a positive experience.
Transaction Handling: Accurately process cash, card, and other forms of payment, following proper cash handling procedures.
Order Management: Take customer orders accurately and efficiently, upselling additional items as appropriate.
Product Knowledge: Stay informed about menu items and promotions to answer customer questions and make recommendations. Will also earn basic cook functions and assist where needed.
Workstation Maintenance: Keep the cashier area clean and organized, ensuring all equipment and supplies are in good working order.
Problem Solving: Address and resolve customer concerns promptly and courteously.
Team Collaboration: Work closely with other team members to ensure smooth operations and efficient service during busy periods.
Qualifications:
Customer-Oriented: Enjoys being the best part of someones day and delivering excellent customer service.
Experience: Previous experience as a cashier or in a similar role preferred.
Communication Skills: Strong interpersonal and communication skills.
Multitasking Ability: Capable of working in a fast-paced environment and managing multiple tasks simultaneously.
Attention to Detail: Meticulous with transaction accuracy and product knowledge.
Working Conditions:
Environment: Fast-paced restaurant setting with frequent customer interaction.
Physical Requirements: May require standing or walking for extended periods and occasional lifting or carrying of up to 50 pounds.
Opportunities for Advancement:
Our team members are cross-trained and encouraged to grow within the company, with potential career paths leading to management and beyond.
Salary Information
$13.78 - $14.50
Hourly Wage