Solar Performance Diagnostic Technician

Are you energized by solving technical challenges and ensuring solar systems perform at their very best? We’re looking for a Solar Performance Diagnostic Technician who thrives in a fast-paced environment, enjoys problem-solving, and is passionate about delivering exceptional customer experiences from behind the scenes. 

In this role, you will remotely diagnose photovoltaic (PV) system issues, including non-operation and underperformance, using advanced monitoring tools and real-time data. You’ll play a key part in maximizing Field Service efficiency by ensuring the right equipment, technician skill sets, and proper resources are aligned with each on-site work order. Your expertise will also support live diagnostic consultations with internal teams, helping resolve issues quickly and accurately. 

If you’re driven by accountability, take pride in technical excellence, and embody values like Customer First, Personal Accountability, Humble Courage, and staying Hungry, Happy, and Healthy, we’d love to hear from you. Join us in powering performance, supporting field teams, and delivering reliable solar solutions every day. 

What will you do as a Solar Performance Diagnostic Technician 

Key Responsibilities: 

• Remotely diagnose PV system issues including non-operation and underperformance. 

• Maximize Field Service efficiency by ensuring the correct equipment, skillset, and the number of technicians on-site work orders. 

• Assist in live Diagnostic Consultation with other departments via phone. 

• Understand and apply corporate policies, process documentation, manufacturer's specifications and requirements. 

• Provide feedback on trends you are seeing to our Diagnostics Leadership. 

• Adhere to established schedule as designated by leadership. 

• Maintain professionalism and responsiveness in workplace and online communications. 

• Make meaningful contributions in all weekly meetings (1x1’s and team huddles) by maintaining engagement through questions and responses. 

• Live by and promote the ClearSource Core Values (Customer First, Personal Accountability, Humble Courage, Hungry, Happy and Healthy). 

What We're Looking For 

• Graduate of Engineering or Technical course 

• Must have 1-year Technical Support Experience, preferably with Solar 

What We Offer 
ClearSource offers a competitive salary as well as opportunities for career growth and professional development. We have an inclusive culture that values diversity and the contributions our employees make to the organization’s success. 
We also offer: 

• Competitive salary – Get paid for doing what you love! 

• Medical and dental insurance (with free dependent coverage!). 

• Group life insurance for peace of mind. 

• Paid time off (PTO) – Because work-life balance matters. 

• Outstanding career growth opportunities – Learn, advance, and develop your career. 

• A fun, innovative, and energetic team culture – Be part of a company that values its employees 

• Skills and leadership development to help you reach your full potential. 

• Free meal for onsite employees 

 
At ClearSource, our mission is simple: Making Lives Better—for our employees, our clients, and their customers. Our culture is built on a strong foundation of core values that shape everything we do: 

• Customer First – We are obsessed with delivering an exceptional customer experience. 

• Personal Accountability – We do the right thing and own our actions. 

• Humble Courage – We embrace feedback, seek growth, and push ourselves to improve. 

• Hungry – We bring passion, energy, and drive to everything we do. 

• Happy & Healthy – We believe in balance, well-being, and a positive workplace. 

If these values resonate with you, this is your chance to join a fast-growing, high-performing team! 

Office Address: 10th Floor Rockwell Business Center, Tower 1, Ortigas Avenue, Pasig City 

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