Program Registrar

About Pozez Jewish Community Center of Northern Virginia

The Pozez Jewish Community Center of Northern Virginia (Pozez JCC), located in Fairfax, Virginia, is a nonprofit, social service organization that builds community and enriches lives. The Pozez JCC is a community connector, offering a variety of programs and services on the main campus, online and throughout Northern Virginia through its many partnerships. Quality programs and experiences, based on Jewish values, include early childhood education, after-school & day camps, social programs for families raising young children, J-Fit health & aquatics activities, adult learning and cultural programs, inclusion and disabilities services, community impact through volunteerism, and more. Programs are open to people of all ages and backgrounds.

About the role

The J requires the skills and talents of a Program Registrar. The ideal candidate is detail-oriented, organized, and professional with strong people skills. The Program Registrar will bill for summer programs and help members with program registration and billing questions. In addition, the Program Registrar will work closely with various departments to provide a positive registration and billing experience. As part of the Finance team, the Program Registrar may also help with other accounting functions, as needed.

The Program Registrar will be working with industry-specific customer relationship management (CRM) software (Traction Rec) that operates on a Salesforce platform.

Compensation: $27 per hour for an average of 20 hours per week

Benefits: Pozez JCC Membership and Program Discounts

What you'll do

·       Bill families for summer camp

·       Bill for various other programs and assist members with billing questions

·       Review program registration billing information for completeness and follow up with members, as needed

·       Process program registration changes and cancelations

·       Provide families with receipts for childcare services

Qualifications

·       BA/BS or some college/relevant experience (accounting degree and/or experience highly preferred)

·       Ability and openness to learning the CRM for program registration and billing (training will be provided)

·       Strong math skills

·       Strong MS Excel skills

·       Detail oriented and organized

·       Self-driven with the ability to work independently and as part of a team

·       Effectively multi-task and adapt to changing contexts and priorities

·       Able to effectively understand, adapt to, and communicate in writing and verbally

Proficient in using email, Internet, and other PC-based applications (e.g., Microsoft Office, Salesforce, customer service/tracking applications) with the ability to learn and adapt to new technology