Superintendent - Service

Position Description: Superintendent — Service 

Business Unit: Service 

Schedule: May vary but typically Monday-Friday Travel: Requires 50-75% 

Position Type: Full-Time 

Job Description: Responsible for providing overall onsite management for construction and/or maintenance of telecommunication towers. 

KERA's: Key Essential Responsibility Areas for this position: 

Superintendent

• Supervise crew leads and hold crew accountable for quality, cleanliness and efficiency of assigned sited. 
• Participate in site walks with clients and resolve all questions regarding Scope of Work as needed. 
• Act as a liaison between the company and subcontractors, crew leads and technicians to make sure the project is completed to customer specifications. 
• Review all service tickets for their area and determine if any special access is needed and/or equipment. (lifts, cranes, badges, etc.)
• Assist in ordering materials for each job as needed.
• Communicate ticket needs to crew lead, schedule manpower and start date.
• Assist Service Techs in developing a work plan to organize tasks and site.
• Perform onsite quality and safety audits.
• Make site visits to oversee progress, assist tech and crew as needed.
• Make sure all test equipment is working and being taken care of
• Manage shop location, including fleet, equipment, and shop maintenance. 
• Schedule and maintain and service vehicle needs (if branch office)
• Supervise Service Techs and Top Hands
• Keep track of and return all customer assets (antennas, radio heads, etc.)
• Mentor and Coach newly placed Service Techs and Top Hands
• Provide bi-annual performance reviews techs.

Other Duties as Assigned

• Other duties as assigned.

Requirements: Employees will need to be able to perform the following: 

Knowledge, Skills, and Abilities:

• Minimum 3-5 years telecom construction and/or maintenance experience
• Experience in a leadership role preferred.
• Excellent communication skills — both verbal and written 
• Basic computer skills 
• Ability to manage time effectively. 
• Great organizational skills
• Approachable by employees at all levels

Educational Development and Qualifications:

• Bachelor's Degree in business, project management or equivalent experience 

Physical, Mental, and Visual Effort: 

• Continuous speaking, hearing and visual effort.
• Requires standing, walking, and lifting frequently.
• Continuous mental and visual concentration requiring attention to detail and accuracy.

Working Conditions:

• Typical construction work environment
• Typical shop environment
• Subject to outdoor (hot/cold) extremes, noise, wind, etc.