IT Site Engineer

IT Site Engineer

Job Type:

Full Time

Monday – Friday 8:00am to 5:00pm

Location:

Belle Chasse, LA

Seatrax Equipment Services is a global leader in the repair of drilling equipment. We pride ourselves on our customer-centric approach, ensuring that we meet the needs of drilling contractors around the world with the highest quality of service and expertise.

Job Summary:

We are seeking an IT Site engineer with bachelor’s degree in computer science, Information Technology, or 5 years verifiable related field/site equivalent experience.

Salary commensurate with experience.  

Key Responsibilities

IT Site Operations

• Serve as the primary internal IT support resource for users across multiple offices (Windows environment)                       
• Troubleshoot and resolve hardware/software issues for end users.
• Manage onboarding/offboarding for Windows in an Active Directory environment and Office 365.                                              
• Manage device provisioning, account setup, access changes, and equipment collection.
• Maintain and refine (as needed) standards for workstations, software deployment, patching/updates, and endpoint protection.
• Maintain accurate hardware and software inventory (devices, peripherals, licenses).
• Coordinate with Managed Service Provider (MSP) partners for escalation, specialized projects, and coverage.

Microsoft Administration (A.D. / Office 365/ Teams / SharePoint / OneDrive)

• Administer Microsoft A.D. and Office 365 environment including users, groups, licensing, and access controls.
• Support, improve and enforce policy control around Windows Server (2022), Office 365, Teams, SharePoint, One Drive for best practices.

HARDEN/IMPROVE IT SECURITY

• Progress to Zero Trust Environment with Threat Locker in      multi-agency environments.

IT Procedures 

• Build clear IT documentation, including standards, onboarding/offboarding and systems/licenses administration.
• Coordinate request intake/work management processes to improve visibility and accountability.
• Identify and implement improvements to reduce issues, increase consistency, and enhance user experience.

Qualifications

Experience - Required

• Bachelor’s degree in computer science, Information Technology, or 5 years verifiable related field/site equivalent experience.
• System administration of Windows Server 2022 experience required including group policy, Active Directory.
• Minimum of 2 years IT support experience in a MS Office 365 environment administering Outlook, Teams, SharePoint, One Drive including permissions and basic oversite concepts.
• Manage and administration of phpMyAdmin in a VM Hyper-V environment
• Effective communication and customer-service mindset; ability to support both technical and non-technical users.
• Deep understanding, experience and technical skill required for Sage 50 (2026) for a multi company platform in a VM environment.
• Strong network Ubiquity/Unifi Dream Machine Pro experience for Gateway management, DHCP/DNS, switches, access points, VPN, VLAN and Tunnel configurations. 
• Administration and management of endpoint/devices through RDP, connectwise, Ninja 1, Threat Locker, Huntress.
• Experience coordinating vendors/MSPs and managing escalations as needed.

Skills to Include

• Proficient in Microsoft Enterprise environment including Server 2022, Office 365 management. 
• myPHP and mySQL
• Networking and Security (certifications preferred)
• Ability to manage and prioritize multiple projects and responsibilities
• Strong organizational skills
• Strong teamwork skills with leadership dynamics
• Excellent communications and customer service/user support

Benefits:

• Biweekly Pay
• 401(k)
• PTO
• Vacation
• Paid Holidays
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance

Connect with us if you want to make a difference, develop, and work with a fantastic team while earning competitive pay!