Program Coordinator

Fox Cities Habitat for Humanity Menasha, Wisconsin, United States Part-Time

About this position

Position Description:

Position Summary:

The Program Coordinator plays a key role in supporting Greater Fox Cities Area Habitat for Humanity housing and financial counseling programs, including the Home Buyer, Home Repair programs, as well as Almost Home. This front-facing position is responsible for providing excellent customer service to families and community members, maintaining accurate program records, providing referrals when appropriate, and ensuring smooth coordination of services using multiple CRM platforms. The Program Coordinator will support program participants through regular communication, cycle management, and administrative support.

Essential Duties and Responsibilities:

To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Program Administration:

    • Support families in the Home Buyer Program, including responding to inquiries, guiding participants through the process, and assisting with twice-yearly homebuyer cycles.
    • Provide logistical and administrative support for program events, workshops, and occasional off-site meetings.
    • Assist with program eligibility screening, scheduling, communication, and program materials preparation.
    • Expand and maintain a community referral list to connect Home Repair program participants with trusted local resources, contractors, and partner organizations.

    Record Keeping & Data Management:

    • Maintain accurate and up-to-date program records, including tracking participant progress, program metrics, and other reporting tasks across multiple CRM platforms.
    • Ensure compliance with data management policies and confidentiality standards.
    • Assist with day-to-day administrative tasks that support overall program operations.
    • Organize files, communications, and resources to ensure efficient program delivery.
    • Collaborate with program staff to identify and implement process improvements.
    • Ability to perform opening and closing procedures as needed.

      Required Knowledge, Skills and Experience:

      • Associate or bachelors degree in human services, business administration, or a related field, or equivalent experience.
      • Prior experience in program coordination, customer service, or administrative support preferred.
      • Strong organizational skills with the ability to manage multiple projects and deadlines.
      • Proficiency with Microsoft Office Suite and familiarity with CRM or database platforms.
      • Excellent written and verbal communication skills.
      • Commitment to Greater Fox Cities Area Habitat for Humanitys mission and values.

        Physical Demands.

          While performing the duties of this job, the employee is REGULARLY required to SIT, STAND, WALK, USE HANDS OR FINGERS, HANDLE OR FEEL; REACH WITH HANDS AND ARMS; TALK OR HEAR. The employee may OCCASIONALLY lift and/or move up to 20 pounds. Primarily office-based with occasional off-site meetings and events. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
          The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

          Greater Fox Cities Area Habitat for Humanity is an Equal Employment Opportunity employer. Applicants are considered without regard to race, color, religion, sex, national origin, age, disability or other protected status.



          Salary Information

          $16.00 - $20.00 Hourly Wage