About this position
Look
To keep the restaurant running smoothly while increasing profitability and growing sales.
ESSENTIAL FUNCTIONS
- Be a strong Leader and visible on the floor during all peak periods.
- Demonstrate the Vision, Mission and Values of Friendly Restaurants Inc.
- Be involved in the Guest Service experience.
- Respond to guest complaints following the Recovery system.
- Reinforce positive guest experience to encourage repeat business.
- Float the restaurant to ensure a positive work environment.
- Maintain a good work ethic every shift.
- Demonstrate strong character and distinguish yourself as the leader on every shift.
- Training staff to follow restaurant procedures.
- Maintain safety and food quality standards.
- Handle high stress situations calmly and with good judgment to please guests and keep staff focused on their daily goals.