About this position
About Us: Fischer Technology is a leading innovator and manufacturer of material analysis coating thickness measurement devices, delivering exceptional products and services to our customers. For over 70 years, we have built a reputation for providing industry with highly accurate and precise instrumentation. Our devices play a critical role in aerospace, durable goods, electronics, automotive, medical devices, green energy, and general manufacturing. As part of the Helmut-Fischer GmbH group, Fischer Technology’s diverse team of professionals work together to push the boundaries of measurement and meet the evolving needs of the manufacturing community.
Position Overview:
Due to continued sales growth, we are expanding our Service team. The Field Service Engineer will be responsible
for installation, maintenance, repair, calibration, and certification of Fischer X-ray fluorescence (XRF) systems and
related material analysis instrumentation.
This role requires a highly motivated technical professional capable of working independently in customer
environments across the United States. The ideal candidate will have strong electronics troubleshooting skills,
mechanical aptitude, and experience working with X-ray or laboratory instrumentation.
Travel is expected to be approximately 85%, including overnight travel by car and air.
Education and Experience:
- Associate's degree in electronics, 2-year technician school certificate, or BS Degree.
- A minimum of 2 years’ work experience troubleshooting electronic equipment.
- Experience with laboratory measurement systems and/or medical diagnostic equipment.
SPECIAL SKILLS AND REQUIREMENTS:
- Ability to travel, including overnight.
- Capable of independent troubleshooting and system diagnostics with schematics and mechanical diagrams.
- Familiar with typical electronic diagnostic test methods and equipment, including oscilloscopes, multimeters, etc.
- Ability to work with standard hand tools, soldering equipment, etc.
- Computer hardware and software skills.
- Mechanical aptitude is essential.
- Able to lift 50 pounds.
- Clean driving record.
- U.S. citizenship is required.
Benefits:
- Competitive salary
- 401(k)
- Health and dental insurance
Key Responsibilities:
- Install, configure, and commission Fischer X-ray fluorescence (XRF) systems at customer sites.
- Perform preventative maintenance, diagnostics, repair, and calibration of X-ray-based instrumentation.
- Conduct on-site instrument certifications and performance verifications.
- Troubleshoot complex electronic, mechanical, and software systems using schematics, diagrams, and diagnostic tools.
- Ensure compliance with applicable radiation safety standards and company safety protocols.
- Provide customer training on proper operation, safety procedures, and basic maintenance of Fischer instrumentation.
- Deliver technical support via phone, email, and on-site visits.
- Accurately complete service reports, documentation, and required regulatory paperwork.
- Communicate technical issues, recurring problems, or product improvement opportunities to the Service Manager.
- Support continuous improvement initiatives within the Service Department.