About this position
Expo Job Description
The Expeditor (Expo) plays a critical role in ensuring accuracy, quality, food safety, and speed of service between the kitchen and the front of house. This position is responsible for coordinating ticket flow, verifying plate presentation, ensuring food safety standards are met, and maintaining communication between culinary and service teams.
The Expo serves as the final quality control checkpoint before food reaches our guests.
Key Responsibilities
Ticket & Order Management
Manage and organize incoming tickets in a timely and efficient manner
Ensure proper pacing of orders during peak and non-peak hours
Communicate clearly with BOH and FOH to maintain flow of service
Identify bottlenecks and proactively resolve delays
Verify plate accuracy against tickets before food leaves the kitchen
Ensure all dishes meet presentation and plating standards
Confirm portion sizes and garnish consistency
Ensure modifications and allergy notes are followed precisely
Confirm proper hot and cold holding standards are maintained
Verify food is plated and served within safe temperature guidelines
Monitor time-sensitive dishes to prevent temperature abuse
Ensure no cross-contamination occurs during plating
Act as liaison between kitchen and service teams
Communicate delays, 911 tickets, or adjustments clearly
Support teamwork and maintain professionalism during high-volume service
Assist in maintaining a calm, organized expo line
Maintain a clean and organized expo station
Ensure proper sanitizer bottles are present, correctly mixed and labeled
Follow 4-hour cleaning and sanitizing procedures
Adhere to uniform and hygiene standards
Qualifications
Prior restaurant or kitchen experience preferred
Strong multitasking ability in a high-volume environment
Clear verbal communication skills
Ability to remain composed under pressure
Strong attention to detail
Basic understanding of food safety principles
Physical Requirements
Ability to stand for extended periods
Ability to lift up to 40 lbs
Ability to work in hot, fast-paced kitchen environment
Work Schedule Expectations
Availability to work evenings, weekends, and holidays as required
Ability to work during high-volume service periods
Flexible scheduling based on business needs
Salary Information