About this position
KeenLogic is seeking to hire a Journeyman Document Specialist to join our team at the Center of Disease Control. The ideal candidate will have 2-3 years of experience with IT Support and be responsible for installing Windows image on all machines, unboxing/boxing equipment, inventory of equipment, etc. This is a full-time, on-site position offering benefits, PTO, 401k, and Life Insurance.
Requirements
Requirements
- U.S. Citizen
- Education HS/GED or equivalent experience
- 2+ years IT related experience troubleshooting hardware, software, and connectivity issues
- 3+ years of direct interaction with customers and clients in a corporate or government environment
- 2+ years hardware experience working with a variety of Intel based PCs, laptops, tablets, and servers;
- Trouble shooting issues that might come up while imaging.
- Inventory of equipment
- 2+ years experience imaging machines. (Ghost/SCCM)
- 2+ years software experience: Win7/Win10, Outlook (Exchange), mobile phone support (Droid, Blackberry, & IPhone), Imaging PCs with provided Windows image.
- 2+ years of property management systems
- Ability to lift up to 100 lbs.
- Strong ability to track and report any issues.
- Unboxing equipment
- Re-boxing equipment after imaged.
- Processing equipment to be shipped
- Highly skilled in multi-tasking
- Windows imaging
- Communication skills in both written and verbal are a must.
- Must be able to work with a small team and create cohesive team environment.
- Campus Deliveries of computers/monitors/peripherals
- Track and report on deliveries
- Mass imaging processes
- Special projects
- Property tracking
- Excessing equipment
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