Experienced Customer Service/Inside Sales Rep-Moyer & Son

Moyer & Son Inc Souderton, Pennsylvania, United States Customer Service

About this position

 
 
Moyer Indoor Outdoor is hiring !!!!! We are looking for a dynamic Customer Service/Inside Sales Rep in our Oil/Propane division in our Souderton, PA location. This is an IN OFFICE position (not remote)
This person will be the first voice our customers hear when they call our Oil/Propane Division and will assist new and existing customers with their Oil/Propane needs.


Experience in the Residential Oil/Propane industry is HIGHLY PREFERRED!!!!!

The requirements and responsibilities of the position are:
  • Answer in-coming Customer calls
  • Offer solutions in liquid energy to new and existing customers
  • Ability to create and process contracts via the internet
  • Provide answers/solutions to customer inquiries
  • Provide support to key customers as an advocate. Customers assigned by supervisor on individual basis
  • Relay information to technical support as necessary to provide optimum customer service
  • Provide billing information to customers
  • Provide product line-related information to customers 
  • Process lead/estimate requests
  • Enter service requests in the computer
  • Communicate with Credit department in reconciling customer past due issues
  • Communicate with Billing department in reconciling customer billing questions
  • Attend internal and external training programs as provided and scheduled by Customer Service Supervisor
  • Complete or assist with all company duties as requested
  • Upsell additional products such as contracts
  • Offer opportunities to learn about other Moyer services

Required Skills/Abilities: 

  • Excellent verbal and written communication skills. 
  • Strong Math Skills.
  • Excellent interpersonal and customer service skills.
  • Excellent sales and customer service skills.
  • Excellent organizational skills and attention to detail.
  • Proven ability to multitask and prioritize tasks
  • Strong analytical and problem-solving skills.
  • Ability to function well in a high-paced and at times stressful environment.
  • Proficient with Microsoft Office Suite or related software.

Education and Experience:

  • At least 2 years of customer facing experience

Physical Requirements: 

  • Full-time work, 40-45 hours weekly
  • Long periods of stationary activity seated at a workstation
  • No lifting more than general office supplies
  • Long periods of focusing on computer screens
  • Continual keyboarding and data entry


This is a full time opportunity. All full time Moyer Indoor Outdoor Customer Service Representatives enjoy benefits including:


  • Business Casual work environment
  • Medical/Dental/Vision insurance available for employees and dependents first of the month after 60 days of employment
  • Paid Time off after 90 days of employment
  • 401(k) with company match
  • Paid WEEKLY!
  • Great hourly rate PLUS commission
  • Non smoking campus
  • Generous employee discounts on all Moyer products and services
EOE
Think you might like to bring your talents to us in our Oil/Propane department? Apply today! All post offer pre hire candidates will undergo a criminal background check and 12 panel drug screen.

Salary Information

$22.0 - $24.0 Hourly Wage