Implementation Consultant

Hy-Tek Intralogistics

Job Description

Job Title: Implementation Consultant

Department: Software Solutions

Supervisor: Director, Software Implementation

Essential Duties and Responsibilities:

Analyze basic warehouse processes and map client requirements to the IntraOne software functions, such as inventory management, order fulfillment, and picking/putaway operations.
Conduct unit testing for configurations and developments; document processes, configurations, and test results for client handover.
Assist in the setup and integration of IntraOne during client implementations, including data migration and basic customizations.
Work with senior team members to learn client-specific needs, participate in coaching sessions, and contribute to project scoping under supervision.
Excellent requirements gathering skills to gather and interpret all necessary information including technical requirements for implementations.
Gain exposure to the IntraOne through on-the-job training and internal processes.
Work with other departments (Development, Controls, etc.) to communicate and resolve issues.
Understanding of basic project management tasks.

Knowledge, Skills and Abilities Preferred:

Bachelor's degree in supply chain management / Logistics preferred.
3 years in logistics, IT support, or warehouse operations; familiarity with WMS, WES, WCS platforms is a plus but not required for entry-level.
Basic knowledge of SQL for querying; understanding of warehouse processes (e.g., receiving, shipping); proficiency in Microsoft Office or similar tools for documentation.
Keen attention to detail with strong follow through skills.
Disciplined, self-starter with the ability to multi-task and to work autonomously.
Strong analytical mindset, attention to detail, and eagerness to learn; ability to work in a team environment and communicate effectively with clients and colleagues.

Working Conditions: