OFFICE ADMINISTRATOR

Coldwell Banker Real Estate Group Oswego, Illinois, United States Admin/Clerical/Secretarial

About this position

SUMMARY

The Administrator performs daily activities necessary to operate a residential real estate office.  The Office Administrator is a professional and personable resource to the Sales Agents and the public.  They perform a variety of receptionist and administrative activities.  This is a full-time position.

ESSENTIAL DUTIES AND RESPONSIBILITIES


  • General Duties Include: 

    • Process listings, sales, and closings that are turned in by the agents in the region

    • Scan and deposit checks

    • Use our various computer programs to process listings, sales, and closings for the region

    • Perform receptionist responsibilities: including greeting visitors, answering incoming calls, scheduling appointments, and providing general information regarding real estate listings

    • Process incoming and outgoing mail

    • Assist our Sales Agents with troubleshooting and resolving issues

    • Assemble listing and buyer packets, as needed

    • Maintain accurate logs and monthly reports for the office

    • Monitor office supplies and complete order process when necessary

    • Maintain organized and accurate files on all work processes

    • Open and close the office daily per local office instructions (turn on lights and radio, computer monitors, make coffee, straighten office areas, etc.)

    • Support the managing broker as needed


  • QUALIFICATIONS


Person should possess the following:

  • Excellent communications skills

  • Personable and friendly

  • Proficient with technology (Microsoft Office, Google products and other back-office software)

  • Ability to work well under pressure balancing multiple priorities and assignments to meet deadlines

  • Consistent with follow up and follow through

  • Strong typing skills

  • Ability to handle and resolve recurring problems

  • Must be highly organized

  • Adaptable to various personalities/situations


EDUCATION and/or EXPERIENCE

  • Combination of education and experience sufficient to successfully perform the essential duties of the job

LANGUAGE SKILLS

  • Ability to read and understand documents and to communicate with agents and other staff members in a courteous and professional manner


MATHEMATICAL SKILLS


  • Basic Accounting knowledge helpful in processing closings, deposits and the monthly billing statements


REASONING ABILITY


  • Ability to define the problem, establish facts and draw a valid conclusion to solve the problem and plan initiatives


PHYSICAL DEMANDS

  • Mobility to work in a standard office setting using standard office equipment including:

    • Stamina to maintain attention to detail despite interruptions

    • Strength to lift and carry files weighing up to 3 pounds

    • Vision to read printed materials and a computer screen

    • Hearing and speech to communicate in person and over the telephone


WORK ENVIRONMENT


  • Frequently subject to interruptions in a moderate noise level office setting


HOURS

  • Monday - Friday 8 am - 5 pm


BENEFITS

  • Paid holidays

  • Vacation and sick pay.

  • 401K available

  • Disability insurance & life insurance available

  • Medical/dental/vision coverage available


Salary Information

$17.0 - $20.0 Annual Salary