Parts Counter Associate

Tunkhannock Ford is seeking an experienced Parts Counter Associate. This position will assist the Parts Manager, Service Department, and customers regarding part orders and inventory.  

Job Responsibilities:

• Oversee the parts sales process from start to finish.
• Communicate with customer on parts status.
• Communicate with staff and customers in a friendly and professional manner.
• Be able to read and understand the parts catalog when looking up parts.
• Answers phone calls, providing price quotes, and other information.
• Provides high level service to internal and external customers.
• Pulls and fills orders from stock.
• Maintain a weekly bin checks to ensure accuracy of stock.
• Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
• Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
• Make sure all internal requests for parts are billed on service repair order.
• Receives payment from retail customers or obtains credit authorization.
• Set up orders for daily shipment, delivery, or pick-up.
• Other duties as assigned.

Job Requirements:

• High School Diploma or equivalent
• Auto parts experience preferred 
• Automotive knowledge
• Ability to work in a fast-paced work environment
• Have strong organizational and time management skills

Schedule:

Monday-Friday – 8am-4:30pm

We offer a competitive compensation and benefits package.

The Pompey Automotive Group is an equal opportunity employer.