About this position
Job Title:
Product Manager – Patient Connections
Department:
Marketing
Reports to:
Pedro Tejeda
FLSA
Exempt
SUMMARY:
The Product Manager (PM) is the business owner of assigned product lines. This role is responsible for defining focus, building business plans, leading cross-functional planning, and driving programs from concept through commercialization. The PM ensures that LifeSync’s products and services are competitively positioned, financially healthy, customer-validated, and strategically prioritized.
This role requires proactive bias for action, strong technical curiosity, commercial passion, structured road mapping, and exceptional collaboration with Engineering, Operations, Quality, Sales, and Marketing Communications.
CORE DUTIES AND RESPONSIBILITIES:
Define what we should build, why, and for whom.
2. BUSINESS (Full Ownership)
Drive financial and commercial viability.
3. PLANNING (Full Ownership)
Translate strategy into execution plans.
4. PROGRAMS (Full Ownership)
Drive adoption, launch, and commercial scale.
RESPONSIBILITIES (Collaboration Across the Organization)
MARKET (Collaborate)
ENABLEMENT (Collaborate)
SUPPORT (Collaborate)
REQUIREMENTS:
Knowledge and Skills:
Basic understanding of ISO and FDA regulations is a plus.Proficiency with MS Office Suite (Word, Excel, Outlook, PowerPoint).Ability to manage multiple projects simultaneously in a dynamic environment.Strong analytical, financial skills (pricing, margin analysis, forecasting) and attention to detail.Ability to translate complex technical details into clear customer value.Excellent communication and interpersonal skills.Strong communication skills — verbal, written, and executive presentation.Competencies:
Strong organizational skills with the ability to prioritize tasks effectively.A collaborative mindset with a willingness to learn and take on new challenges.Creativity and problem-solving skills with a strategic approach.Ability to leverage analytics tools to track product performance metrics and customer usage trends.Familiarity with BI (Business Intelligence) tools, such as Tableau, Power BI, or Excel PivotTables, to support data analysis.Competencies:
Ownership mindset — acts as the CEO of the product line.Structured, organized, and proactive.Able to balance strategic thinking with hands-on execution.Commercially oriented, customer-driven, and data-informed.Collaborative leadership style that drives alignment across functions.
SUPERVISORY RESPONSIBILITIES: Not required
EDUCATION AND/OR EXPERIENCE:
Bachelor’s degree in marketing, Business, Engineering or related field (Business background preferred).8+ years in Product Management, Product Marketing, or OEM/contract manufacturing environments (medical device preferred).Proven experience defining roadmaps, building business cases, managing programs, or leading technical-commercial initiatives.Experience working closely with R&D, Engineering, Quality, Manufacturing, and Sales.PHYSICAL DEMAND: The position is primarily sedentary and requires comfort sitting at a desk for extended periods.
WORK ENVIRONMENT: This role operates in a standard office environment.
TRAVEL REQUIREMENT: Regular travel required (approximately 25-40% of time) required domestically and internationally for meetings, training, or product launches.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.